Sales Manager (Hospitality)

A World Of Opportunities AwaitsCompany Name: Dusit Thani Laguna Singapore

Job Title: Sales Manager

JOB RESPONSIBILITIES

• Assist the Director of Sales and Distributions in establishing a sales plan and budget to reflect the company’s and the hotel’s goals and objectives.
• Maintains and upgrades communication networks to ensure that the hotel has a competitive advantage in information and sales leads.
• Conducts market analysis and devises strategies for generating new business.
• Analyses the sales results and recommends ways to improve sales.
• Furnishes monthly sales reports on a timely basis.
• Achieves budgeted room night quotas and average rates set out in the yearly business plan for the hotel.
• Manage assigned portfolio, establish sales goals and strategies, handle sales activities, inquiries, site inspections, entertainment and negotiation to convert leads into definite business
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
• To establish and maintain rapport with clients to encourage repeat business.
• Draft proposals & conduct meetings with clients.
• Communicating client requirements in a timely and accurate manner to all internal departments as required ensures the delivery of superior guest service.
• Maintain files, current trace dates, accurate history and all relevant booking activity.
• Participate in daily and/or weekly Sales meetings as assigned.
• Builds and strengthens relationships with existing (Dusit Gold & Golf Members) and new customers to enable future bookings.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Able to generate various reports from Travelclick to Opera to track FITs, Groups & Events.
• Maintain up-to-date activity and room night production of each account for rooms and events.
• Performs other duties as assigned

JOB REQUIREMENTS

• Minimum of 3 years room sales experience in the hospitality industry.
• Have a positive attitude toward challenges and the drive to excel.
• Possesses professional disposition with excellent communication and interpersonal skills