Sales Manager I, Eats SMB (Sales Plan)

About the role and team

The Uber Eats Sales Manager will lead a team of high-performing Account Executives, overseeing their efforts in outreach, negotiation, relationship building and merchant onboarding. Success requires a strategic mindset, the ability to set geo-level commercial strategies, and strong people leadership to guide your team in achieving key business metrics. Equally important is a people-first approach, ensuring the development and growth of your individual contributors. Bonus points if you have experience in the local restaurant industry.

What you’ll do

Sales Lifecycle Management

• Develop and implement strategic sales plans to acquire new customers.
• Monitor the sales pipeline and forecast revenue.
• Guide account executives through the entire sales. process, from prospecting to closing deals.

Negotiation and Deal-Making

• Assist Account Executives in closing high-value deals.
• Oversee contract negotiations and approval processes.
• Develop strategies to overcome objections and accelerate deal closure.

Market and Platform Expertise

• Stay updated on industry trends, competitor offerings, and market dynamics.
• Ensure the team has comprehensive knowledge of the company's products or services.

Sales Coaching

• Track progress against sales targets for the team and individual account executives.
• Identify potential risks to achieving sales targets.
• Hold a high bar for performance and proactively manage performance where needed.
• Effectively roadmap team’s activities.
• Demonstrate understanding of inputs required from team members for success in key tasks; rebalance workload or adjust priorities accordingly.
• Articulate clear vision and areas of strategic focus (including areas to be deprioritized for efficiency) and translate this into actionable plans for team members.

Basic Qualifications

• Minimum 5+ years of B2B sales experience (high volume, lead generation, outbound prospecting)
• Minimum of 2 years experience leading sales and commercial teams
• Previous experience on client-facing roles, leading teams with client-facing roles
• Bachelor's degree or equivalent work experience.
  

Preferred Qualifications

• Previous sales leadership experience.
• Extensive track record of coaching and developing people and building high-performing sales teams.
• Experience using data to identify sales opportunities and improving team performance.
• Experience collaborating with cross-functional teams and partner management.
• Experience project leading and being the point of contact to business
• Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.
• Customer Centricity - A customer-first, customer-always mindset and a passion for working directly with customers.
• Highly organized, proactive, responsive, and efficient.
• Detail-oriented and results-focused with a passion for project management
• Strong professional verbal and written communication.
• Ability to be credible with senior audiences.
• Advanced in one or all of Google Sheets/Excel and/or Salesforce