Sales Manager – Inside Sales

SALES MANAGER – INSIDE SALES
Fully Remote | Full-Time Commitment | Independent Contractor

COMPENSATION: $1,800–$2,400 USD PER MONTH + MONTHLY PERFORMANCE BONUS
HIRING REGIONS: South Africa, Latin America (LATAM), and Jamaica

WE'RE LOOKING FOR A DAWG.
We aren't looking for someone who just sits in meetings, looks at dashboards, and tells people to hit numbers. We want a DAWG—someone who gets excited about turning average salespeople into great ones through coaching, accountability, high standards, and daily execution.

We have a growing home services business, a steady flow of inbound leads, and an established team of 7 inside sales reps. Your job: take what's working and build a sales machine that gets stronger every month.

THE OPPORTUNITY
You'll lead a remote team handling inbound phone leads from homeowners seeking residential cleaning services. These aren't cold calls—people are already reaching out. Your team's job is to respond quickly, sell the value, book the customer, and secure recurring plans (weekly, bi-weekly, or 4-weekly), which are the lifeblood of our business.

This is a coaching-first, AI-first leadership role. Success is measured by how much better your people get and what the team produces.

THE DETAILS
- Position: Sales Manager – Inside Sales (Full-time contractor)
- Location: Fully remote (South Africa, LATAM, Jamaica)
- Schedule: 5 days/week (including at least 1 weekend day); Core hours: 9 AM–5 PM Mountain Time
- Team Coverage: 5 AM–10 PM Mountain Time, 7 days/week (staggered shifts)
- Compensation: $1,800–$2,400 USD/month + monthly performance bonus

WHAT DOES WINNING LOOK LIKE? (TEAM TARGETS)
- Team Close Rate: 45% or higher
- Verified Recurring Customer Rate: 11%+ of bookings
- Monthly Booked Revenue: $300,000+
- Revenue Per Rep Shift: $2,000+
- Speed to Lead: Median first call under 2 minutes
- New Rep Ramp: 40% close rate within 1–2 weeks

WHAT YOU'LL ACTUALLY BE DOING
1. Build Better Salespeople Daily: Review calls daily, hold weekly 1-on-1s, run daily role plays/drills, provide same-day written feedback, and maintain individual development plans.
2. Own Training & Playbook: Master the sales process, roll out updates within a week, run daily team huddles, and build a library of top-tier sales calls.
3. Use AI to Get an Edge: Prepare 1-on-ones via transcripts/scorecards, spot call patterns, build AI prompt libraries, and help reps practice with AI between coaching sessions.
4. Recruit & Develop Talent: Interview candidates, manage onboarding, and make clear recommendations during new rep ramp periods.
5. Run the Sales Floor: Ensure seamless shift coverage, drive first-call closing, manage follow-ups, and jump into difficult or overflow calls.
6. Know & Own Your Numbers: Track metrics daily, send EOD Slack updates and weekly reports to leadership, and identify funnel bottlenecks.
7. Cross-Functional Collaboration: Work with operations and customer success to reduce early cancellations and improve job completion rates.
8. Lead with Accountability: Follow pricing guidelines, make independent decisions under $250, and own your mistakes with proposed solutions.

THE MUST-HAVES
- 3+ years of sales leadership experience (phone-based/inside sales selling direct to consumers).
- A proven track record of improving a team metric.
- Strong personal sales ability—comfortable jumping on calls and closing.
- A real, hands-on coaching process.
- Practical, daily experience using AI tools (ChatGPT, Claude, Gemini).
- Strong analytical skills (dashboards, conversion rates, funnels).
- Excellent spoken and written English.
- Reliability, high-speed internet, and a solid backup plan.

THESE WOULD BE A BIG PLUS
- Experience selling recurring or home services.
- Experience leading remote/multicultural teams (especially in the Philippines).
- Experience building training programs or scorecards.
- Familiarity with Slack, Google Workspace, and call-recording software.

YOUR FIRST 90 DAYS
- Days 1–30: Learn the business, master scripts, take live calls, review reps, and build your initial AI workflows.
- Days 31–60: Get daily huddles, call reviews, and role plays running like clockwork; roll out your first training update.
- Days 61–90: Hit or trend toward team close rate and recurring targets; optimize the hiring and onboarding ramp.

Location: Remote - Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, South Africa, Suriname, Uruguay, Venezuela

Skills required for this job:

• Artificial intelligence tools
• Consumer sales specialist
• Google Workspace
• Home services
• Inside sales
• Remote Team Management
• Sales analytics
• Sales coaching
• Sales leadership
• Slack
• Training and development