Sales Manager - Los Angeles, CA
Mission of the Role (What you’ll be doing):
The Sales Manager is responsible for driving sustainable business growth and operational excellence at SupplyOne by leading sales operations, integrating post-acquisition culture, and strengthening customer relationships in the corrugated packaging industry. This role serves as a bridge between regional leadership, plant operations, and customers, ensuring strategic alignment, profitable growth, and seamless service delivery. By developing high-performing teams, optimizing pricing strategies, and navigating market dynamics, the Sales Manager champions SupplyOne’s values while positioning the Newark division as a leader in customer-focused, value-added packaging solutions
Key Responsibilities:
General:
- Lead sales operations for the division, achieving significant business growth through strategic leadership and operational improvements.
- Collaborate with the Northeast president and regional leadership to identify and execute growth opportunities across the SupplyOne organization.
- Champion cultural integration post-acquisition, embedding SupplyOne values into daily operations.
- Partner with plant management to develop and implement strategies that support evolving customer demand and plant improvements.
- Manage and develop the sales team and customer service team, ensuring a service-focused culture.
- Direct customer negotiations for high-profile accounts across food and beverage, healthcare, consumer products, retail, and manufacturing sectors.
- Oversee RFQ processes from initiation to contract finalization, including pricing strategy and implementation.
- Manage talent development for new sales hires, emphasizing speed-to-market and responsiveness.
- Lead escalation resolution for customer service issues beyond sales representative scope.
- Administer price adjustments during linerboard market changes and communicate effectively with internal teams and customers.
- Coordinate production and capacity strategies to ensure uninterrupted service to key customers, even during downtime.
- Set daily performance tone by modeling and reinforcing core company values.