Sales Manager, Mid-Market Sales, Google Customer Solutions (English, Japanese)

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Mid-Market Sales (MMS) team is a critical growth engine not only for Google Customer Solutions (GCS) Japan but also for GCS worldwide. Through long-term relationship development, we are dedicated to understanding the business goals of this segment and providing the best Google solutions to drive business success.

As a Sales Manager, you will be a thought leader with a strong in-market presence. You will lead by example, coaching a high-performing sales team, and setting the standard for an exceptional customer-focused service and experience, while working directly with executive-level to understand customer needs and to deliver solutions. You will also use your insight to work effectively with leadership teams in setting objectives and day-to-day operations. You will enable your team to exceed ambitious goals/objectives and key results (OKRs), assisting them in managing portfolios of businesses at various stages.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

• Serve as a thought partner of the customers and a recognized lead generation industry expert for key clients and agencies.
• Lead strategy, and manage execution of key growth-driving initiatives, engaging with and securing support from internal stakeholders at regional and local levels.
• Ensure team readiness to deliver complex advertising solutions and create a culture of business innovation and advertiser’s long-term success on the team. Contribute to APAC and Global MMS community by innovating and exporting best practices.
• Build team structure, recognize leadership potential and support career development through enhancing capabilities within the team. Build a partnership with internal stakeholders across various departments.
• Manage and coach teams of account managers to deliver excellent performance; develop their digital marketing expertise and build productive client partnerships.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree.
  
• 5 years of people management experience.
• Ability to communicate in English and Japanese fluently to interact in this client/customer-facing role.

Preferred qualifications:

• Ability to grow and lead a sales team with a strong track record of success in sales, and in managing Sales and Operations teams.
• Ability to develop consultative solutions and coach on solution-oriented selling pitches.
• Excellent problem-solving and critical thinking skills.
• Proactive with a can-do attitude, follow-through, resourcefulness, and attention to detail.