Sales Manager North America
SHA Wellness Clinic is a global leader in integrative health, prevention and longevity, and has been named "World's Best Wellness Clinic" at the World Spa Awards for multiple consecutive years. Through the SHA Method, we combine cutting-edge medical innovation, proven natural therapies and healthy nutrition to help people achieve and maintain an optimal state of physical, mental and spiritual wellbeing.
Since opening in 2008, SHA has transformed the lives of more than 65,000 guests worldwide and continues to expand its impact, with our flagship in Spain, a new destination in Mexico and future openings in Dubai and the Emirates. SHA is a Green Globe–certified brand with a truly multicultural team, united by a mission to create transformative and memorable experiences for every guest.
We are looking for a Sales Manager – North America to drive leisure and trade production for SHA Mexico and the wider Americas region, someone who will build and activate a portfolio of high-quality travel agencies, advisors and partners that deliver qualified, high-value demand. This is a role for a commercial professional who combines strong luxury travel-trade experience in North America with a hunter mentality and disciplined pipeline management.
Beyond technical experience, we are looking for someone who runs structured sales missions, maximises the value of luxury consortia affiliations and feeds our CRM and contact centre with qualified leads, collaborating closely on conversion. You will thrive in a multicultural, high-performance environment built on excellence and genuine care, and embody SHA's brand in every interaction with partners and clients.
Responsibilities
Build, qualify and activate a North American agency and advisor portfolio, growing top accounts and recovering under-performers.
Run a structured sales-mission and prospecting calendar, with a weekly target of qualified meetings in key markets.
Execute luxury travel affiliations (e.g. Virtuoso, Serandipians and similar programmes) and partner initiatives to increase exposure and production.
Feed the CRM and contact centre with qualified leads, and collaborate closely with the team to drive conversion and measurable bookings.
Monitor North America production versus budget, focusing on top-account growth and new producing accounts.
Requirements
Minimum 5 years in luxury travel-trade sales with a strong North American network.
Experience working with luxury consortia and advisor programmes (e.g. Virtuoso, Serandipians or similar).
Hunter mentality with disciplined pipeline and account management.
Fluent English; able to operate confidently with North American agency and advisor communities.
Highly valued
Spanish language skills.
Direct experience selling wellness or high-end resort products in the Americas.
Existing relationships within North American luxury agency and HNWI networks.
SHA is more than a workplace, it's a unique environment where nature, science, and purpose meet. Every day, our team helps people transform their lives, and you'll grow alongside extraordinary people, in an environment built on excellence and genuine care.
We are committed to diversity, equity and inclusion. You'll join a truly international team, with women and men in leadership, and a culture where different perspectives are valued and everyone can grow based on merit and talent.
If you want your work to matter this much, and you're ready to be part of something truly unique, we'd love to hear from you.