Sales Manager, PF

Strategy & Planning

• Develop, implement and manage business plan to maximize sales and achieve targets & business KPIs

Sales Management

• Establish and ensure sales targets are met by all staff

• Personally solicit and drive sales to ensure team overall objectives/sales are maximized

• motivate, guide and coach sales staff

• Jointly develop and plan for marketing and sales campaigns

• Leverage on community relationships to maximize sales

• Develop and maintain a network of local business contacts

• Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.

Compliance

• Ensure compliance to the policies and procedures set by the Bank

• Oversight on code of ethic of ASM/SC PF of sales process and activities

Staff Management

• Jointly plan for recruitment and retention of sales personnel

• Motivate, coaching and mentoring sales personnel for peak performance

Customer Service Management

• Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty.