Sales Manager - Private Label

About the Role

Kleen-Pak is looking for an experienced and commercially driven Sales Manager – Private Label to grow and manage our private label business.

This is a hands-on role focused on developing customer relationships, generating new business, and managing customer projects from initial requirements through product development, approval, and commercialisation. You will work closely with customers and internal teams to ensure their requirements are understood, coordinated, and delivered effectively.

Key Responsibilities

• Develop and grow the private label customer base and achieve agreed sales and revenue targets.
• Build and maintain strong relationships with existing and prospective customers and identify opportunities for account growth and new business.
• Manage customer projects, including product specifications, packaging, artwork, pricing, timelines, approvals, and commercialisation.
• Work closely with internal teams including Product Development, R&D, Quality, Operations, Sales Support, Finance, and Graphics to deliver customer requirements.
• Monitor customer orders, volumes, forecasts, and product performance, and maintain regular communication with customers on their changing needs.
• Coordinate customer feedback and complaints with relevant internal teams to ensure timely resolution and customer satisfaction.
• Prepare quotations and commercial proposals and participate in pricing and contract negotiations.
• Maintain an active sales pipeline, provide accurate forecasts, and keep Management informed of key opportunities, risks, and customer developments.
• Monitor market and competitor trends and identify opportunities for business growth.
• Represent Kleen-Pak at local and overseas trade shows and follow up on new business opportunities.

Requirements

• Bachelor’s degree or diploma in Business, Marketing, Sales, or a related discipline.
• Minimum 5 years of relevant sales or business development experience, preferably in private label, FMCG, consumer products, hygiene, nonwoven, or related manufacturing industries.
• Proven experience in customer account management, business development, and commercial negotiations.
• Experience working with private label customers and product development projects is an advantage.
• Strong customer relationship, communication, negotiation, project coordination, and problem-solving skills.
• Good understanding of products, materials, manufacturing processes, and technical requirements.
• Proactive, organised, commercially driven, and customer-focused.
• Willingness to travel locally and internationally for customer meetings and trade shows.
• Good command of written and spoken English.