Sales Manager - Refurbished laptops

Sales Manager - Refurbished laptops Company: Valar Nova Job Location: Bengaluru, Karnataka, India Employment Type: Full-time Experience Required: 1 - 3 years About the Role Job Summary:The Sales Associate Refurbished Laptops is responsible for driving sales of certified refurbished laptops through deep product understanding, customer trust-building, and solution-oriented selling. The role combines technical knowledge, consultative selling, and customer service to help individuals and businesses find reliable, high-value computing solutions at affordable prices. Key Responsibilities:Sales & Customer Engagement Engage with walk-in, online, or channel customers to understand their computing needs and recommend the right refurbished laptop models. Educate customers about the certified refurbishing process, warranty coverage, quality checks, and value benefits versus new devices. Achieve or exceed assigned monthly and quarterly sales targets. Manage product demonstrations, explain specifications, and compare options to aid customer decision-making. Cross-sell accessories, extended warranties, and buyback programs where applicable. Handle customer objections professionally, emphasizing reliability and certification assurance. Operational Excellence Maintain accurate product listings, price tags, and inventory visibility. Ensure that refurbished stock is properly displayed, labeled, and compliant with quality standards. Record all transactions in POS/CRM systems and update leads, quotations, and follow-ups. Track and report on daily sales performance, customer feedback, and product trends. Coordinate with the backend team for product availability, repairs, and logistics. Qualifications & Skills:Bachelors degree in Business, IT, or related field (preferred).13 years of experience in sales, preferably in IT hardware / refurbished electronics / retail tech. Good understanding of laptop configurations, performance metrics, and usage cases. Excellent communication, persuasion, and problem-solving skills. Basic proficiency with CRM or POS systems. Tech enthusiast with an eye for value-driven selling. Honest, customer-first attitude with a commitment to ethical sales. .