Sales Manager - Retail
Posted Updated
Sales Manager - Retail
Location: Port Washington, WI (Onsite with 15-20% travel)
Department: Sales
Employment Type: Full-Time
About the Role:
Kleen Test Products (KTP) is seeking a Sales Manager - Retail to help drive continued growth within our retail business. This role is responsible for managing and growing key customer relationships, identifying new business opportunities, and ensuring exceptional customer satisfaction. As a trusted partner to our customers, the Sales Manager - Retail will serve as a key liaison between external retail partners and internal teams while supporting successful product launches and strategic growth initiatives.
If you are passionate about building customer relationships, identifying opportunities, and working in a fast-paced consumer products environment, we'd love to hear from you.
Key Responsibilities
- Serve as the primary point of contact for assigned retail customers.
- Develop, maintain, and strengthen customer relationships to support long-term business growth.
- Identify and pursue new business opportunities within existing and prospective retail accounts.
- Collaborate with Project Managers and cross-functional teams to support successful product launches and ongoing customer initiatives.
- Monitor market trends, customer needs, competitive activity, and emerging retail opportunities.
- Attend industry trade shows and customer meetings to support business development efforts.
- Partner with internal teams to identify innovative products and solutions that meet customer needs.
- Ensure timely communication and exceptional service throughout the customer lifecycle.
- Manage multiple customer projects and priorities while maintaining a high level of responsiveness and accuracy.
Requirements
- Requires a Bachelor’s degree, with a focus on business.
- Must have prior sales experience selling direct to retailers.
- Strong knowledge of the consumer products marketplace including retailers, products, formulas and regulations.
- Ability to understand market trends as well as experience in new customer development.
- This position requires a valid driver’s license, as travel will be required to complete the essential functions listed above.
- Requires the ability to read, analyze, and interpret business information, journals, technical procedures, or governmental regulations.
- Must have excellent communication skills (written and verbal) to write reports and findings and present to all levels of management in a clear and concise manner.
- Excellent customer relationship management experience and a strong ability to solve complex problems effectively to meet and/or exceed customer expectations.
- Strong mathematical concepts such as probability and statistical inference as well as the ability to apply such concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Demonstrated excellence in Microsoft Office (Word, Excel, Access, Power Point) and Microsoft Outlook.
- Proven ability to maintain confidentiality and discretion with information.
- Excellent multi-tasking skills along with ability to perform well under pressure while maintaining composure and respect for everyone.
- Maintain and expand knowledge in all aspects of retail sales by continuously learning and applying best practices to the organization.
Benefits
Culture
- Safety is KTP's top priority - everyone should go home in the same condition they came to work
- KTP builds collaborative relationships that strengthen the overall work environment
- Opportunity for growth, development and advancement within each department, or across departments
- Fast-paced environment, constantly changing, and the days go by quickly!
Benefits
- Comprehensive medical insurance plan and prescription drug coverage
- Comprehensive dental insurance plan
- FREE Basic Life and AD&D Insurance (company-funded & voluntary options)
- Short and Long Term Disability coverage (FREE company-funded coverage & voluntary options)
- Voluntary Life & Disability Program Eligibility
- Optional Flexible Spending Accounts (medical & dependent care)
- Prescription safety glasses cost-sharing program
- FREE financial wellness counseling and tools
- Time off for preventive care doctor appointments
- 401(k) retirement plan with employer match
- Employee Assistance Program (FREE to employees and your families)
- Paid vacation time (earn more as your seniority grows!)
- Company-paid holidays
- Nicotine-cessation aid reimbursement
- Continuing education opportunities/ Tuition Reimbursement program
- Onsite annual Health Risk Assessments
- Gym membership discounts (at participating locations)
- Community involvement & volunteer opportunities
- AT&T and Verizon wireless discounts
More info at -
Skills
As published by workable · 11 questions · 4 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
Short answers (2)
- What are your total compensation expectations? (Required)
- Do you hold a Bachelor's degree in sales, business administration, marketing, or other related area of study? (Required)
Pick from a list (5)
- Are you comfortable with the commute to the city of Port Washington? (approx. 20 miles North of Milwaukee) (Required)
- Are you willing and able to work in our office in Port Washington, WI, up to five days per week? (Required)
- By clicking yes, in consideration of my employment, I agree to conform to the company's rules and regulations, and I agree that my employment and compensation can be terminated, with or without cause, and with or without notice, at any time, at either my or the company's option. I also understand and agree that the terms and conditions of my employment may be changed, with or without cause, and with or without notice, at any time by the company.
- By clicking yes, I consent to provide references and contact information from previous employers if requested by HR, to verify my employment history.
- By clicking yes, I hereby certify that all statements made on or in connection with this application are true, complete and correct to the best of my knowledge and belief. I understand that, if hired, falsified documents and/or omissions on this application shall be considered sufficient cause for dismissal.
Written answers (4)
- REFERAL BONUS QUESTION: Were you referred to KTP or this position by an Employee? If YES, please submit the employee's Full Name (first & last) and How You Know them. (Required) We need this information for YOU and THEM to be eligible for KTP's Referral Bonus.
- Please explain in detail your previous retail sales experience, including the products you sold and the customers you called upon. In the event that customer information is confidential, please indicate the types of retailers. (Required)
- Have you managed projects and the sales cycle for new and existing customers in the past? If, so, how would you describe your work style related to customer relationship management? (Required)
- Please explain in detail your previous e-commerce experience. (Required)