Sales manager

Sales Management

•Plan and implement sales strategies to meet monthly and seasonal sales targets

•Oversee all retail channels (physical stalls, pop-ups, online platforms).

•Analyse sales data and customer feedback to optimise product offerings and pricing.

•Manage promotions and campaigns in collaboration with marketing team

•Build and maintain customer relationships, including corporate and bulk orders.

Operational Management

•Manage daily retail stall operations, including manpower deployment, cleanliness, setup, and closing.

•Coordinate procurement, inventory management, and storage to ensure quality and freshness.

•Liaise with suppliers and logistics partners for timely delivery and restocking.

•Ensure adherence to hygiene

•Supervise stock-taking, wastage control, and reporting.

Customer Service & Quality Control

•Handle escalations and resolve customer complaints promptly.

•Maintain high standards of service and product quality.

•Train staff in product knowledge, sales etiquett.