Sales Manager

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Who we are: Global Blue by Shift4

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payment ecosystems around the world. Powering billions of transactions annually for hundreds of thousands of businesses, Shift4 recently expanded its geographic reach and capabilities with the acquisition of Global Blue, the leader in tax-free shopping solutions.

By integrating Global Blue’s tax refund and currency conversion capabilities into its global payments platform, Shift4 offers an enhanced, end-to-end unified commerce solution for a wide range of industries – from restaurants, hotels, and stadiums to retail, ecommerce and nonprofits. For more information, visit www.shift4.com.

What you will do. A glimpse in your role:

As a Sales Manager, you will be responsible for generating new business and supporting existing clients by promoting Shift4’s merchant servicing products, hardware, software, and professional services. Acting as the frontline sales representative within your assigned territory, you will drive revenue growth through prospecting, client acquisition, relationship building, and delivering tailored payment solutions to merchants.

Your responsibilities include:

• Prospect and generate new business opportunities through phone outreach, networking, referrals, cold-calling, cold-visits, and independent lead generation.
• Set appointments with merchants, present Shift4’s Payment Terminal and service offerings, and close new business opportunities in a fast-paced sales environment.
• Support existing clients with additional hardware, software, and professional service solutions while identifying cross-sell and up-sell opportunities.
• Build strong relationships with merchants by understanding their needs, addressing concerns, and providing outstanding customer support.
• Conduct product demonstrations and clearly communicate the value of Shift4’s end-to-end payment solutions.
• Analyse merchant acquiring statements and position Shift4’s services accordingly.
• Maintain accurate CRM records, manage sales pipelines, and ensure reporting compliance.
• Collaborate with management and follow company policies, procedures, and professional standards.
• Continuously expand product, service, and industry knowledge to support business growth.

Every action has an impact. You will make a difference here if you are:

• Entrepreneurial, proactive, and driven by achieving sales success.
• Resilient and results-oriented, with the ability to thrive in a fast-paced environment.
• Skilled at building trust and developing long-term client relationships.
• An active listener who understands customer needs and delivers effective solutions.
• Highly organised and capable of managing a sales territory independently.
• Professional in your approach and committed to upholding company values and standards.

Key competencies to empower your journey. You'll drive towards success if you have:

• Proven experience in door-to-door, outside, or field sales, preferably within payments, financial services, or technology solutions.
• Demonstrated ability to meet and exceed sales quotas and independently manage the full sales cycle from prospecting to closing.
• Strong presentation, negotiation, and communication skills.
• Experience using CRM systems and managing sales pipelines effectively.
• Ability to understand merchant acquiring statements and position payment solutions accordingly.
• Strong computer and smartphone literacy.
• Valid driver’s licence and willingness to travel extensively within the assigned territory.
• Fluency in Swiss German or German with strong exposure to the Swiss market and the ability to easily understand Swiss German.
• Mandatory proficiency in English; additional languages such as Italian, French, or other languages are considered an advantage.

Why join us?

• Join a global fintech leader serving hundreds of thousands of merchants worldwide.
• Competitive salary, performance-based incentive structure and company car.
• Comprehensive onboarding and continuous training to support your success.
• Career growth opportunities within Shift4 and Global Blue.
• The autonomy to manage and grow your own territory while being supported by an experienced sales leadership team.
• The opportunity to help businesses succeed through innovative payment and commerce technology solutions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.