SALES MANAGER

Key Responsibilities

• Hire, train, coach, and manage sales representatives to reach individual and group targets.
• Design business plans, set sales quotas, and forecast future revenue and profit margins.
• Build strong rapport with key clients, resolve major complaints, and improve client retention.
• Track sales data, study competitor behavior, and identify new market trends or growth gaps.
• Work with marketing and product teams to align promotional campaigns and customer feedback.
• Leading, motivating and managing the sales team to meet or exceed targets.
• Preparing and monitoring the sales department budget and approving expenditures.
• Tracking and analyzing sales statistics based on quantitative metrics.
• Handling and resolving escalated customer issues with the products or customer service they receive.
• Researching market changes and identifying emerging opportunities