Sales Manager- Term Product
Sales Manager – Department Lead, Term Product
Capital Vacations – Gatlinburg/ Pigeon Forge
About the Role
Capital Vacations is seeking a high-impact Sales Manager – Department Lead (Term Product) to oversee sales performance across multiple action sites and drive results through strong closing, strategic staffing, and hands-on leadership. This role is designed for a high-energy operator who excels at T.O. work, rapid decision-making, and lifting team performance at the table.
This position does not require deep storytelling or traditional front-end presentation strengths. Instead, we are looking for a tactical, results-driven leader—someone who knows how to identify a good tour quickly, close effectively, and optimize every opportunity.
Key Responsibilities
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Quickly evaluate tour quality and determine the most effective closing strategy.
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Actively close deals by moving from table to table, providing expert T.O. support to maximize conversions.
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Drive penetration and close percentages across all assigned sites, ensuring consistent and sustainable improvement.
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Ensure each site within the region is properly staffed, partnering with Recruiting and Site Leadership to maintain optimal coverage.
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Coach, mentor, and develop sales teams to elevate performance, improve objection handling, and drive stronger outcomes.
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Analyze sales metrics and daily performance reports, adjusting strategy to meet or exceed regional goals.
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Promote and uphold Capital Vacations’ high-performance sales culture, reinforcing accountability, urgency, and professionalism.
Qualifications
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Strong Closer / T.O. experience required; proven effectiveness in a fast-paced sales floor environment.
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Previous timeshare sales management or leadership experience strongly preferred.
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Ability to assess tour potential rapidly and pivot in real time.
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Strong understanding of penetration rate, close %, and other key performance drivers.
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Ability to influence, motivate, and coach sales representatives at all experience levels.
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Willingness and ability to travel within the region as needed.
Ideal Candidate Profile
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A high-energy, decisive sales leader.
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Thrives on live-floor action and hands-on deal support.
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More tactical operator than storyteller.
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Often a top T.O. or Sales Manager ready to step into a regional impact role.
Why Capital Vacations
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Competitive compensation and performance incentives
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Clear opportunities for advancement within a growing organization
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Dynamic, supportive, and results-focused sales culture
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Travel perks and industry-leading training resources