Sales Manager
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Description
The role of the Sales Manager is to drive technician sales through regular sales training, mentoring and riding with technicians to identify areas for improvement individually.
RESPONSIBILITIES:
- Work closely with Director of Operations to achieve sales goals
- Coach, motivate and train technicians and sales team to exceed team goals
- Debrief sales appointments with technicians
- Communicate and align with the other departments and functions.
- Weekly coaching based on sales reports.
- Excellent follow through on pending sales, invoicing, and financing.
- Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
- Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
- Analyze sales incentive programs.
- Promote cross-selling across departments.
- Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
- Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.