Sales Manager

Roles & Responsibilities

Business Development & Sales Strategy

- Identify, pursue, and secure new business opportunities to achieve revenue targets

- Build and maintain strong, long-term relationships with existing and potential clients

- Serve as the primary of contact for strategic accounts and high-value prospects

- Monitor market trends, analyze competitor activity, and identify growth opportunities

- Collaborate with internal teams to design solutions that address client requirements

Client Relationship Management

- Maintain consistent communication with clients to ensure satisfaction and retention

- Understand client business objective and provide value-added recommendations

- Coordinate meetings, presentations, and appointments with clients

- Proactively resolve client concerns and escalate issues as necessary

Terms and Process Coordination

- Coordinate with project, operations, and support teams to ensure seamless delivery of products/ services

- Support management with sales reporting, marketing insights, and strategic planning

- Contribute to process improvements for efficiency in sales, client management, and collections

Requirements

- Diploma or Degree in Business, Marketing, Sales or related field

- 5-8 years of experience in business development or sales management

- Strong communication, negotiation, and relationship management skills

- Highly organized and proactive

- Proficient in Microsoft Office

- Ability to work collaboratively across teams and influence key stakeholders