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SALES & MARKETING EXECUTIVE (EXCLUDING FOOD & BEVERAGE SERVICES)

Job Responsibilities:

• Identify, develop, and pursue new business opportunities to expand the company’s market presence and customer base

• Build, maintain, and strengthen strong relationships with new and existing clients to support long-term business growth

• Manage the full sales cycle from lead generation, prospecting, qualification, and client engagement to negotiation and deal closure

• Conduct sales presentations, product demonstrations, and solution briefings to prospective clients

• Prepare proposals, quotations, and tender submissions, and follow through until successful closure

• Negotiate pricing, terms, and contracts with clients to achieve mutually beneficial outcomes

• Coordinate closely with internal teams (e.g.,operations, technical, finance) to ensure smooth delivery and implementation of products and services

• Provide timely after-sales support,follow-ups, and handle client enquiries to ensure high levels of customer satisfaction and retention

• Prepare invoices, monitor billing status,and follow up on outstanding payments when required

• Assist in planning and executing marketing campaigns, promotions, and outreach activities (both online and offline)

• Support digital marketing efforts, including social media updates, basic content creation, and campaign coordination

• Conduct market research and competitor analysis to identify trends, pricing benchmarks, and potential opportunities

• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline using CRM or internal systems

• Track and report sales performance, pipeline status, and key activities to management

• Participate in networking events,exhibitions, or client meetings to promote company offerings

• Ensure consistent brand messaging and professionalism in all client communications and marketing materials

• Stay updated on industry developments,customer needs, and emerging market trends

• Support other ad-hoc duties and business initiatives as assigned by management

Job Requirements:

• Degree in Business, Marketing, Sales, or a related field

• Minimum 3 years of relevant experience in sales, business development, or customer-facing roles preferred

• Exposure to IT solutions, POS systems, or technology-related products will be an advantage

• Strong communication, presentation, and interpersonal skills, with the ability to engage clients effectively

• Good negotiation skills and a results-oriented mindset with the ability to meet sales targets

• Able to work independently, take initiative,and perform well in a team environment

• Proactive, self-motivated, and willing to learn and grow in a fast-paced environment

• Good organizational, coordination, and time management skills

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

• Familiarity with CRM systems or sales tracking tools will be an added advantage

• Positive attitude, responsible, and customer-focused

• Training will be provided for candidates with a strong learning attitude and willingness to develop

• Willing to travel for client meetings or business development activities when required

• Willing to work beyond normal working hours when necessary to meet business needs

• 6-day work week

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