Sales & Marketing Representative
Sales and Marketing Executive is responsible for Sales, marketing in co-ordination with Sales and marketing manager, Sales & Marketing coordinators, and regional business/Operations managers. The overall aim is to increase company’s growth and revenue through sales maximization.
RESPONSIBILITIES
Sales/ Revenue Generation
- Generate revenue by growing customer database and increasing market share.
- Develop relationships with new customers by directing and supporting collaborative sales efforts to grow assigned business lines.
- Analyses customer issues and recommend appropriate solutions.
- Follow yearly objectives as defined by Management.
- Liaise with line Manager to develop specific sales strategies.
- Suggest sales process improvements.
- Maintain professional and technical knowledge with appropriate tools or resources.
- Prepare sales presentations and keep record of sales trends.
- Establish close working relationships between the regional and local teams to identify sales.
- opportunities for new and existing clients.
- Administration and execution of all quotation requests, through various channels - web enquiries, email & walk in clients etc.
- Update sales pipeline weekly.
- Support tender process.
- Refer all quotations for approval where applicable (limit, costs, terms of payment, etc)
Business Development & Marketing
- Engage with local markets to determine trends and competitive environments.
- To assist with market analysis exercise in line with agreed strategy.
- Attend exhibitions and other promotional activities where applicable.
- Attend to marketing related activities ad required by line manager.
- Support with customer survey and satisfaction initiatives.
Education
- Degree in Marketing or Business Management or related field.
- Proficient in Portuguese and English.
Experience
- At least 3 years of experience in Sales and marketing position.
- Experience within Technical Inspection and Certification (TIC) industry is an advantage.
- Experience in working with CRM Systems is an advantage.
Competencies
- Knowledge of merchandising techniques and methods for specialized and/or technical products.
- In-depth understanding of sales principles and customer service practices
- Skill in dealing with the public; knowledge of and proven ability to apply customer service techniques.
- Strong negotiation and communication skills
- Able to adequately represent SGS with confidence.
- This position includes outside travel to customers’ premises.
- Confidence, enthusiasm, and a persuasive nature
- Oganisational skills
- Time management skills
- Motivation to work without supervision.
- Ability to work under pressure.