Sales Officer
🚨 WE ARE HIRING
First Ally Capital
Job Title: Sales Officer
Location: Lagos
Job Type: Full-Time
Responsibilities
1. Deposit mobilisation and sales:
* Achieve growth across KPIs: liability mobilisation, CASA and fixed deposits, new funded accounts, income generation, and e-banking product adoption.
* Actively seek new sales opportunities through cold calling, networking, referrals, merchant and payroll initiatives, and community outreach.
* Execute local marketing strategy and develop campaigns to meet branch deposit and revenue targets.
* Develop and manage referral networks (agents, merchants, employers) to sustain lead flow and conversions.
2. Account opening and onboarding:
* Open and convert funded accounts; ensure KYC/AML documentation is complete and accurate before funding.
* Explain product features, fees and benefits, onboard customers to digital channels (mobile, USSD, internet banking) to increase transactional volumes.
* Track funding status and hand off transaction processing to operations while ensuring timely follow-up.
3. Customer Relationship Management:
* Build and maintain strong relationships with retail and small business customers: conduct periodic account reviews and needs assessments.
* Cross-sell and bundle products (standing orders, payroll solutions, e-wallets) to deepen wallet share.
* Expedite resolution of complaints to maximize satisfaction and improve customer experience.
Requirements
* Strong sales, negotiation and relationship management skills.
* Excellent verbal and written communication skills.
* Must have completed NYSC.
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