Sales Operations Analyst II, AWSI Business Operations: FaaST
Amazon Sales Operations Analyst II, AWSI Business Operations: FaaST
Do you want to shape how AWS Industries plans for growth? We are looking for a Sales Operations professional to join the Field Advisory as a Service Team (FaaST) within Central Operations at AWS Industries Operations. In this role, you will own Annual Planning and In Year Planning processes across four industry verticals, partnering directly with the operations teams that support those industries and the broader Annual Planning organization to turn complex data into clear, actionable plans. Your work will directly influence how our sales teams prioritize resources and deliver results for customers at every stage of their cloud journey. Over time, you will also contribute to AWS-wide annual planning initiatives, expanding your scope and impact beyond your immediate verticals.
Key job responsibilities
- Guide the operations teams across four industry verticals through their Annual Planning and In Year Planning cycles, delivering structured plans and recommendations that align with organizational goals.
- Analyze large data sets to surface insights, identify trends, and communicate actionable recommendations to stakeholders and leadership.
- Identify opportunities to automate and simplify planning processes using AI and ticketing tools, making workflows more scalable across the team.
- Collaborate closely with the broader Annual Planning team to align priorities, manage dependencies, and ensure consistent execution across verticals.
- Create clear documentation, communicate requirements to partners, and negotiate priorities while managing stakeholder expectations.
A day in the life
You will partner with the operations teams that support our industry verticals to guide them through planning milestones, working through large data sets and ticketing tools to track progress and resolve blockers. Between planning sessions, you will look for ways to automate repetitive steps and build scalable mechanisms that the broader Annual Planning team can adopt. Your time will split between hands-on execution and collaborating with stakeholders to keep planning cycles on track.
About the team
The Field Advisory as a Service Team (FaaST) sits within Central Operations at AWS Industries Operations. We take an industry-focused approach, meeting customers where they are in their cloud journey and working backwards from their challenges and opportunities. Our team enables sales success by building the processes and insights that help operations teams plan effectively and deliver results at scale. As you grow in the role, you will have the opportunity to contribute to AWS-wide annual planning initiatives, broadening your expertise across the organization.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
- Guide the operations teams across four industry verticals through their Annual Planning and In Year Planning cycles, delivering structured plans and recommendations that align with organizational goals.
- Analyze large data sets to surface insights, identify trends, and communicate actionable recommendations to stakeholders and leadership.
- Identify opportunities to automate and simplify planning processes using AI and ticketing tools, making workflows more scalable across the team.
- Collaborate closely with the broader Annual Planning team to align priorities, manage dependencies, and ensure consistent execution across verticals.
- Create clear documentation, communicate requirements to partners, and negotiate priorities while managing stakeholder expectations.
A day in the life
You will partner with the operations teams that support our industry verticals to guide them through planning milestones, working through large data sets and ticketing tools to track progress and resolve blockers. Between planning sessions, you will look for ways to automate repetitive steps and build scalable mechanisms that the broader Annual Planning team can adopt. Your time will split between hands-on execution and collaborating with stakeholders to keep planning cycles on track.
About the team
The Field Advisory as a Service Team (FaaST) sits within Central Operations at AWS Industries Operations. We take an industry-focused approach, meeting customers where they are in their cloud journey and working backwards from their challenges and opportunities. Our team enables sales success by building the processes and insights that help operations teams plan effectively and deliver results at scale. As you grow in the role, you will have the opportunity to contribute to AWS-wide annual planning initiatives, broadening your expertise across the organization.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.