Sales Operations Analyst

Sales Operations Analyst

Piping Technology & Products, Inc.

Location: Houston, TX

Reports to: VP Sales & Marketing

Employment type: Full-time

No Sponsorship Opportunities Available

About Piping Technology & Products

Piping Technology & Products (PT&P) is a Houston-based manufacturer of engineered pipe supports, expansion joints, and related products, serving the petrochemical, refining, power generation, and industrial construction markets for nearly five decades. Our products — from spring hangers and snubbers to insulated supports and custom fabrications — are engineered to order and manufactured in our Houston facilities, supporting projects for plants, EPCs, and contractors worldwide.

About the Role

We're hiring a Sales Operations Analyst to be the analytical engine of our sales organization. You'll own the reporting that tells us how the sales team is performing, mine our sales and customer data to surface the next best opportunities, and run targeted outbound campaigns that keep the top of the funnel full. Because our products are engineered and manufactured to order, you'll also be the connective tissue between sales and the shop floor — tracking key orders through manufacturing so account owners and customers always know where things stand. This is a hands-on role with direct exposure to sales leadership. Your analysis will inform quotas, targets, and where we focus our selling effort. It's an ideal seat for an analytically minded self-starter who wants to learn how an industrial sales organization really works — and to use modern AI tools to do the work of a much larger team.

Responsibilities

Sales performance and effectiveness reporting

• Build and maintain recurring reporting on sales performance and effectiveness — quote and order volume, conversion rates, quota attainment, and productivity — delivered in clear, decision-ready formats for sales leadership

Trend analysis

• Report on sales trends by rep, by customer, and by customer segment, identifying patterns in performance over time and flagging changes that need leadership attention

Opportunity mining

• Mine sales and customer data to identify growth opportunities by customer segment — defined by company size, industry vertical (e.g., petrochemical, refining, power, EPC/construction), and business type (e.g., end user, EPC, contractor, distributor) — or by individual customer, including whitespace, cross-sell, and reorder candidates

Targeted lead generation

• Execute targeted lead generation campaigns via email: build segmented prospect lists, draft and send campaigns, track response and conversion, and feed qualified leads to the sales team

Funnel assessment

• Assess the overall sales funnel from lead generation through close — measuring conversion and velocity at each stage from inquiry to quote to order, identifying where prospects stall or drop out, and recommending fixes

Order status reporting

• Report on the status of key customer orders in manufacturing, keeping sales leadership and account owners informed on production timelines and flagging risks to delivery commitments early

Quota and target setting

• Partner with sales leadership to set quotas and overall targets for the sales organization, and own the ongoing reporting of performance against those targets