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Sales Operations Manager F/H

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⭐ Your next adventure awaits here ⭐

The Sales Operations Manager leads the optimization, governance, and evolution of sales processes, systems, and enablement initiatives to support business growth and sales productivity. This role serves as a strategic
partner to Sales Leadership, driving
operational excellence, process scalability, technology adoption, and organizational
effectiveness
across the global sales organization.

Key Responsibilities

➡️ Team Leadership & People Management

  • Lead, coach, and develop the Sales Operations team.
  • Allocate resources across projects and operational activities.

➡️ Sales Process Optimization

  • Oversee and continuously improve end-to-end sales processes.
  • Drive process standardization, simplification, and scalability.
  • Support the introduction of new products, pricing models, and commercial initiatives.
  • Lead change management efforts to ensure successful adoption of new processes and ways of working.

➡️ Systems & Operational
Governance

  • Provide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystem.
  • Define and prioritize the Sales Operations roadmap, including enhancements, integrations, and automation initiatives
  • Ensure effective governance, process compliance, data integrity, and system adoption.

➡️ Sales Enablement & Tools

  • Oversee sales onboarding, process documentation, and knowledge management programs.
  • Ensure sales teams are equipped with the tools, training, and resources required for success.
  • Own the sales technology portfolio, including budget planning, vendor management, contract negotiations, renewals
    to maximize business value.

➡️ Strategic Initiatives & Business Partnership

  • Lead cross-functional initiatives that improve sales effectiveness, operational efficiency, and scalability.
  • Serve as a strategic business partner to Sales Leadership and key internal stakeholders including


    The perfect match...

    • Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities.
    • Strong expertise in CRM, CPQ, and sales technology ecosystems.
    • Experience leading process optimization, systems transformation, and change management initiatives.
    • Strategic mindset with strong business acumen and problem-solving capabilities.
    • Excellent communication, stakeholder management, and influencing skills.
    • Results-oriented, adaptable, and able to thrive in complex, fast-paced environments.
    • Fluency in English.


    Join Questel, a growing international group, and live a great human adventure! 🤝


    What we offer :

    • Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
    • Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
    • International teams: offices in the USA, EMEA and APAC
    • Nice office in Sophia-Antipolis with facilities: pool, tennis court, EV charging stations, ...


    📍 Job location : Sophia-Antipolis (hybrid)


    Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.


    #LI-1

    Skills

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