Sales Operations Manager

• We are currently looking for a Sales Operations Manager to join the commercial team
• Responsible for the development and improvement of processes, systems and reporting in commercial sales in order to facilitate profitable revenue growth and meet the needs of a growing business
• Working with the VP Sales and directors to understand their challenges and provide systematic solutions, driving operational efficiency through detailed and accurate reporting, analysis and metrics
• Deliver timely, accurate and actionable business information to all management on weekly/monthly basis
• Track, analyse and report sales data: by retailer, region and store. Provide sales out analysis programs and improve response times to achieving sales targets
• Be the single point of contact for reporting weekly/monthly on revenue plan to actual sales
• Lead a team to identify trends and communicate effectively with a remote team to drive sales
• Analyse distribution gaps and identify opportunities for growth by region and channel
• Provide detailed distribution maps and retailer landscapes to support strategic decision-making
• Partner with sales leadership to prioritise and execute distribution initiatives
• Ensure systems (NuOrder) are maintained with correct data on a daily, weekly basis
• Assist in creation of ongoing outbound communication vehicles including, feedback surveys and recognition programs
• Assist in conducting sales meetings providing commercial insights and global data
• Work with the Sales team to identify duplications and inefficiencies in current reporting methods, systems and programmes, implementing improved solutions e.g. pricing models and promotional governance
• Lead the compliance of data information stored within sales, ensuring that information is stored, supplied and retained in line best practice and legislation e.g. product spec/PLM
• Be the SAP expert for commercial sales and provide training for all the commercial team
• Accountable for driving compliance levels in store within the agreed coverage direct markets
• Collaborate with regional teams to ensure fixture compliance and brand consistency
• Develop tools and dashboards to monitor fixture performance and ROI
• Support the creation and execution of promotional calendars across markets
• Implement governance frameworks for pricing and promotional activity
• Track promotional performance and provide actionable insights to improve ROI
• Ensures all hardware is updated, maintained and identifies issues and provides solutions
• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
• Fix things that you can see need fixing
• Identify problems and find solutions

Benefits

• Hybrid working
• Company bonus scheme
• Holiday trading and allowance increases for length of service
• Mental wellbeing support
• Generous employee discounts
• Season ticket loan and cycle to work scheme
• Enhance pension contribution
• A range of discounts via Perkbox
• Recognition scheme

• Experience in analysing data and identify trends
• Written and verbal skills - able to communicate at all levels of the business
• Ability to work in a fast paced and challenging environment
• Experience working with SAP systems a plus
• Excellent organisational and planning skills
• Highly organised, detail-oriented, and adaptable
• First class MS excel, analysis and interpretation of data ability
• Strong problem-solving, analytical and collaborative within a team
• Presentation skills – able to present confidently in front of a varied audience
• Experience in working with retailers