Sales Operations Manager
You will improve sales efficiency by analyzing workflows, identifying bottlenecks, building dashboards, managing KPIs and forecasts, optimizing the sales technology stack, improving handoffs, supporting deal desk activities, and modeling capacity, territories, and resource allocation. You will work with sales, leadership, marketing, legal, and finance to support data-informed decisions.
Responsibilities
- Analyze sales data and optimize pipeline velocity
- Build dashboards and reports for leadership
- Own sales KPIs and build forecasting models
- Audit and optimize the sales technology stack
- Identify process gaps and drive tool adoption
- Build documentation for sales processes
- Optimize handoffs between sales and enabling functions
- Support deal desk with pricing, structure, and margin tracking
- Model capacity, territory planning, and resource allocation
Requirements
- Ability to work in SQL, Python, or BI tools such as Tableau and Looker
- Understanding of sales motions, pipeline, qualification, velocity, margin, and forecasting
- Salesforce experience is preferred
- Slack API or SaaS stack automation experience is preferred
- Exposure to financial services, compliance, regulated environments, crypto, or stablecoins is preferred
- Experience at a high-growth company where sales operations affected unit economics
Benefits
- Healthcare insurance
- Vision insurance
- Dental insurance
- Equity
- Maternity leave after 6 months
- Paternity leave after 6 months
- WeWork All Access membership
- WFH yearly stipend
- L&D yearly stipend after 6 months