M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.
We are looking for a colleague to join us as a Sales Ops Support Analyst!
Check out the main duties of the position:
Create and process software subscription quotes based on Sales requests and customer requirements
Validate pricing, discounts, subscription terms, and supporting documentation to ensure quote accuracy and completeness
Ensure compliance with internal pricing policies, approval processes, and contractual guidelines
Identify and resolve pricing discrepancies, missing approvals, and other quote-related issues in collaboration with Sales, Finance,
Legal, and other stakeholders
Coordinate with cross-functional teams to support deal readiness and ensure timely quote submission
Maintain high quality and accuracy standards while contributing to process improvements and quoting efficiency
What we expect from you:
Advanced knowledge of Microsoft Excel
Highly organized with multi-threaded tasks
Strong follow-up skills (proactive, detailed)
Sales support and account maintenance/management skills
Fluency in both written and spoken English language
What you will get from us:
Daily shift, 9 am to 5 pm
Hybrid model of work
Opportunity to develop skills through organized training
Work in a large, international team
Work in modernly equipped offices located in the heart of the business centre in New Belgrade
Advancement opportunities/Career development
This is a temporary engagement due to maternity leave
If you want to give yourself a try in the new role, apply with your CV in English and join us!
Note: Only shortlisted candidates will be contacted. Good luck!