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M Plus Serbia d.o.o.

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Sales Operations Support Analyst

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Description


WE'RE HIRING!

Sales Operations Support Analyst

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

We are looking for a colleague to join us as a Sales Ops Support Analyst!

Check out the main duties of the position:

  • Create and process software subscription quotes based on Sales requests and customer requirements
  • Validate pricing, discounts, subscription terms, and supporting documentation to ensure quote accuracy and completeness
  • Ensure compliance with internal pricing policies, approval processes, and contractual guidelines
  • Identify and resolve pricing discrepancies, missing approvals, and other quote-related issues in collaboration with Sales, Finance,
  • Legal, and other stakeholders
  • Coordinate with cross-functional teams to support deal readiness and ensure timely quote submission
  • Maintain high quality and accuracy standards while contributing to process improvements and quoting efficiency

What we expect from you:

  • Advanced knowledge of Microsoft Excel
  • Highly organized with multi-threaded tasks
  • Strong follow-up skills (proactive, detailed)
  • Sales support and account maintenance/management skills
  • Fluency in both written and spoken English language

What you will get from us:

  • Daily shift, 9 am to 5 pm
  • Hybrid model of work
  • Opportunity to develop skills through organized training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business centre in New Belgrade
  • Advancement opportunities/Career development

This is a temporary engagement due to maternity leave

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Note: Only shortlisted candidates will be contacted. Good luck!

Apply

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