Sales & Order Processing Assistant (Female)

New Job Alert 📢

Sales & Order Processing Assistant (Female)

Location: Lekki Phase 1, Lagos
Pay: ₦120,000 monthly
Application Closes: Not specified

To apply:
Interested candidates should send the following to:
chidera@noblechi.com
1. CV
2. Cover letter explaining why you believe you would be a good fit for this role and what relevant experience or qualities you would bring to the position.
3. Current residential location— please state the specific area/neighbourhood where you live.
Use "Sales & Order Processing Assistant” as the subject of your email.

Requirements:
√ Female, preferably between 22–35 years old.
√ Must currently reside around Lekki Phase 1. Ikota is the farthest acceptable location.
√ Previous experience in sales, customer service, order processing, retail, or e-commerce is an advantage but not required.
√ School leavers are welcome to apply.
√ Part-time applicants are welcome to apply.
√ Excellent written and verbal communication skills.
√ Comfortable communicating with customers on WhatsApp and Instagram.
√ Good attention to detail and strong organizational skills.
√ Ability to multitask and work efficiently in a fast-paced environment.
√ Basic computer skills and willingness to learn.
√ Reliable, punctual, proactive, and customer-focused.
√ Able to work well independently and as part of a team.

Responsibilities
√ Respond to customer enquiries via WhatsApp, Instagram, phone calls, and other channels.
√ Assist customers with product selection, sizing, availability, pricing, and delivery enquiries.
√ Process customer orders accurately and promptly.
√ Confirm customer details, product selections, sizes, quantities, and delivery information.
√ Follow up on pending orders and payments where necessary.
√ Prepare and organize orders for dispatch.
√ Coordinate with the delivery/logistics team to ensure orders are properly handed over.
√ Update order records and maintain accurate customer information.
√ Handle customer concerns professionally and escalate issues when necessary.
√ Assist with general sales and administrative tasks within the office.
√ Ensure customers receive a smooth and pleasant shopping experience.

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