Sales & Parent Alliance Coordinator (Part-Time)
Posted
Position Summary:
The Sales & Parent Alliance Coordinator is a dual role responsible for providing administrative and operational support to both Sales and the Parent Alliance program. This position plays a crucial role in ensuring efficient operations, effective communication, and strong relationships with patients, families, and the community.
Primary Duties and Responsibilities:
- Sales Support
- Order and maintain marketing supplies
- Process incoming referrals specific to direct marketing efforts
- Schedule patients for evaluations and feedback sessions specific to direct marketing efforts
- Answer patient inquiries
- Attend community events as needed (may require weekend availability)
- Provides Senior Autism Consultant with weekly updates on sales/marketing efforts
- Assist with internal special events (i.e. Back to School Drive, Holiday Gift Drive, etc.)
- Any additional support as needed
- Axis Parent Alliance
- Act as liaison between APA manager and families
- Maintain online presence through regular posting in parent group
- Respond to inquiries from families promptly
- Help schedule families for services
- Create event notifications
- Maintain database of APA families and reach out for event notifications
- Social Media Support
- Create social media posts via a variety of social media platforms including but not limited to Facebook, Instagram, and LinkedIn
- Respond to incoming social media inquiries
- Assist potential patients from social media with the registration/scheduling process
- DCS Referrals
- Schedule patients for evaluations and feedback sessions that have DCS Case Managers assigned to them
Required Qualifications:
• Excellent Customer Service Skills
• Excellent Communication Skills
• Excellent interpersonal skills and ability to interface effectively cross-functionally and within an organization.
• Excellent time management skills with a proven ability to meet deadlines.
• Microsoft Office/Word/Excel/Outlook
• Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization.
• Demonstrated ability to work independently and self-motivated to achieve business goals.
• Ability to use computers and computer/software programs.
• Ability to communicate expressively and receptively.
• Ability to follow written instructions.