Who is CADY?

CADY is the premier school photography company. We exist to inspire and unleash human potential. Through innovation, creativity, and exceptional service, we create memorable experiences that help people feel confident, celebrated, and empowered. We inspire students, schools, and our team members so they feel accepted and empowered. Your story starts with CADY!

CADY Perks

Weekly pay
Flexible scheduling
Career advancement with opportunities for promotion
Annual review with merit opportunity
Free annual family portrait session
Referral bonus program
Fun, active and Instagram-worthy studio environment
Team member recognition and rewards programs
Employee assistance programs to support your health and well-being

Job Summary

Under the direction of your Studio Manager, The Experience Ambassador plays a key role in delivering an exceptional studio experience while supporting sales performance and operational flow. This position guides clients through the image selection and ordering process, builds meaningful customer relationships, and contributes to achieving studio revenue and service goals.

Essential Job Functions

Customer Experience

Welcome and guide clients through their studio visit
Anticipate needs and resolve concerns
Maintain customer satisfaction scores

Sales & Presentation

Lead image presentation sessions
Recommend products and packages
Support studio revenue targets
Achieve individual and team sales goals

Team & Operations

Coordinate with photographers
Maintain studio appearance
Communicate promotions and brand messaging

Job Requirements

Must be at least 18 years of age
High School diploma or equivalent
Must pass a satisfactory background check
Exceptional interpersonal and communication skills
A positive and proactive attitude with a passion for delivering outstanding service
Ability to multitask and prioritize
Professional demeanor shown in person, on calls and in emails
Excellent organizational skills with strong attention to detail
Able to speak, read and write English
Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives
Flexible with working in a fast-paced environment
Evening and weekend availability expected
Seasonal peak periods
Basic computer / POS system skills
Comfortable with sales goals or commission environments
Reliable transportation
Ability to work weekends / peak seasons

Physical Requirements and Environmental Factors

Extended periods of viewing computer screens
Able to remain standing and active for extended periods (up to 6+ hours)
Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area)
Able to move up to 20 lbs
Able to communicate verbally with team members and customers

Description

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See also