Sales Project Director

Position: Sales Project Director

Employment Status: Full-Time, Salary Exempt

Location: Bonner Springs, KS 66012

Reports to: President/COO

JOB SUMMARY:

The Sales Project Director plays a crucial role in overseeing, maintaining and nurturing relationships with clients. This role involves understanding client needs, ensuring client satisfaction, and facilitating communication between clients and internal teams. The Sales Project Director is responsible for overseeing the day-to-day management of client accounts, leading account teams, and ensuring the successful execution of identifying opportunities for account growth through effective management strategies and maximizing client retention. This includes communicating expectations, training, problem solving, measuring performance, and resolving conflicts.

RESPONSIBILITIES AND DUTIES:

• Serve as the primary point of contact for clients and account team members; maintain strong and positive relationships. Addressing their needs and concerns in a timely and professional manner.
• Understand clients’ business objections and develop strategies to meet their goals.
• Manage and motivate account teams to ensure timely delivery of exceptional products/service and results to clients.
• Responsible for managing and educating internal teams on strategic utilization of equipment and services. *Internal teams may include dispatch, shop/service, yard, and transportation.
• Establish and monitor measurable goals for supervised internal teams.
• Manage multiple client projects simultaneously, ensuring all deadlines are met.
• Provide project updates and progress reports to management, account teams, and clients as needed.
• Provide guidance, support, and mentorship to account team members to address client concerns and implement solutions.
• Analyze quality of work for account team members. Identify trends in breakdown of processes and use the information to improve training for positive outcomes.
• Support internal departments by reviewing programs, processes, and policies.
• Foster a collaborative and positive working environment.
• Develop and implement strategic account plans aligned with company objectives.
• Build and maintain strong, long-lasting client relationships.
• Ensure timely completion of estimates and quotes.
• Identify opportunities for organic growth within existing accounts and develop strategies to capitalize on them.
• Manage account financials to ensure profitability and cost-effectiveness.
• Forecast and track key account metrics, such as revenue and expenses.
• Stay informed about industry trends, market conditions, and competitors to inform strategic decisions.
• Proactively identify and resolve any issues or challenges that may arise during the course of client projects.
• Identify and generate methods for long-term project business.
• Promote partnerships with industry leaders.
• Implement the development of roles/responsibilities of the accounting team members
• Screen, interview and be involved in hiring qualified individuals for account positions.
• Seek opportunities to develop WCR brand recognition within the industry and communities.
• Routinely perform site visits as needed.
• This position will require both inside and outside account representation to perform effectively.
• Travel required: Less than 10%
• Other duties as assigned by management.

QUALIFICATIONS AND SKILLS:

• Bachelor’s degree in business administration, marketing or related field.
• 3+ years sales experience in the Construction and/or Equipment leasing/rental field.
• Ability to read architectural plans, lift plans, schematics, load charts and show progressive aptitude to learn various crane charts and diagrams.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent communication and interpersonal skills, with the capacity to build rapport and trust with clients and internal team members.
• Proficiency with MS Office Suite, CRM, and Job Costing/Estimating software.
• Ability to multi-task, flexibility in daily & weekly work schedule to meet deadlines and commitments.
• Experience in a diverse work environment; ability to connect with key decision makers as well as field operation contacts.
• Proven ability to network and solicit customers while upholding the company’s core values.
• Successful completion of postsecondary education in Construction, Business Management, Trade School or minimum of 5 years in a construction/equipment sales role required.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is required to sit, stand, walk, stoop or crouch.
• Work environment is well lit, air conditioned/heated office environment.

GENERAL DUTIES and EXPECTATIONS:

• Adhere to Company Code of Conduct/Ethics and Core Values.
• Multi-task, prioritize and manage time effectively.
• Contribute to the professional culture within the office and company overall.
• Ensure security of information in all matters pertaining to company, client and customer information.
• Support the efforts of senior management and sales staff by maintaining business networks of contacts and tracking when clients change roles and/or companies.
• Ability to work out of the office and travel as needed.
• 40-hour work week in pursuit of company objectives.

To learn more about Wilkerson Crane Rental, Inc., please visit:

Website:

LinkedIn:

Facebook: