Sales & Rental Operations Coordinator
Sales & Rental Operations Coordinator
Location: Charlotte, NC (Onsite - Corporate Office)
Job Type: Full-Time | Day Shift | Monday – Friday
Compensation: $47,500 – $52,000+/ year (Based on experience) + Full Benefits & Profit Sharing
About the Role & WMH Solutions
Are you an organized, detail-oriented professional who excels at managing order details, keeping teams synchronized, and moving projects forward?
WMH Solutions is a premier material handling company serving businesses across the Southeast for over 35 years. With 11 branches across NC, SC, TN, VA, GA, and AL, we support operations relying on forklifts, heavy equipment, fleet rentals, parts, and industrial service.
We are hiring a Sales & Rental Operations Coordinator to serve as the central hub managing order processing, rental contract coordination, fleet inventory, and cross-departmental communication at our Charlotte corporate office.
Keep the Southeast Moving with WMH Solutions
Keep the Southeast Moving with WMH Solutions
What You’ll Do (The Impact)
As our Operations Coordinator, you will manage behind-the-scenes logistics, billing details, and contract execution to ensure flawless customer delivery.
As our Operations Coordinator, you will manage behind-the-scenes logistics, billing details, and contract execution to ensure flawless customer delivery.
- Order Processing & Contract Management: Review, process, and track customer orders for new, used, and rental equipment. Manage lease agreements, purchase orders, invoices, and sales contracts.
- Rental & Fleet Coordination: Assist with rental contract setup, stock list tracking, trade-in processing, equipment delivery scheduling, and warranty registrations.
- Cross-Departmental Liaison: Act as the main communication bridge connecting Sales Representatives, Service Technicians, Rental Managers, Customers, Leasing Companies, and Manufacturers.
- Billing & Administrative Support: Support order accuracy verification, invoicing reports, gross profit review, and vendor record management.
- Customer & Branch Support: Provide rapid administrative response for urgent customer inquiries, branch order updates, and overflow support for sales teams.
What We’re Looking For
We are seeking a sharp administrative or logistics professional who thrives in a fast-paced environment. Industry-specific material handling knowledge is helpful, but not required—we will train you on our equipment!
We are seeking a sharp administrative or logistics professional who thrives in a fast-paced environment. Industry-specific material handling knowledge is helpful, but not required—we will train you on our equipment!
- Experience: 1+ years in Sales Coordination, Rental Operations, Logistics, Fleet Management, Dispatch, Order Processing, Dealership Support, or high-volume Customer Service / Administrative roles.
- Education & Credentials: High School Diploma or GED required; valid Driver’s License required.
- Technical Skills: Proficiency with Microsoft Office Suite (Excel, Outlook, Teams, Word) and comfortable learning internal ERP/inventory management software.
- Core Competencies: Exceptional attention to detail, proactive follow-through, strong written/verbal communication, and the ability to prioritize shifting tasks.
- Predictable Schedule: Standard daytime hours (Monday – Friday) with no weekend shifts.
- Stability & Career Growth: 35+ years of continuous growth with long-term career pathing and internal promotion opportunities.
- Comprehensive Healthcare: Top-tier health, dental, and vision insurance coverage.
- Financial Security: Retirement plan with company contribution + Profit Sharing opportunities.
- Workplace Perks: Generous Paid Time Off (PTO), paid holidays, financial planning support, cell phone allowance, professional development programs, and incentive bonuses.
How to Apply
Ready to bring your coordination skills to a industry-leading team?
Apply today—our initial application takes less than 3 minutes!
WMH Solutions is proud to be an Equal Opportunity Employer.