Salesworx

Discussion

Sales Representative Endoscopy Devices & GI & Respiratory | Durban

JOB PURPOSE:

To drive revenue growth and market share by promoting and selling medical products and services across Gastrointestinal & Respiratory, Endo Therapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.

MAIN TASKS / RESPONSIBILITIES:

Sales & Revenue Generation

  • Achieve and exceed sales targets across assigned product portfolios and territory.
  • Develop and execute territory sales plans aligned with business objectives.
  • Identify new business opportunities and expand existing accounts.
  • Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.

Product & Clinical Support

  • Provide product demonstrations, in-servicing, and training to healthcare professionals.
  • Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
  • Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
  • Ensure correct and safe use of medical equipment and consumables.

Customer Relationship Management

  • Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
  • Develop Key Opinion Leaders (KOLs) within the territory.
  • Ensure high levels of customer satisfaction and retention.
  • Handle customer queries, complaints, and after-sales support effectively.
Portfolio & Market Development
  • Promote the full product solution offering, including capital, consumables, and service contract
  • Identify opportunities for cross-selling and upselling across product lines.
  • Monitor competitor activities and market trends to inform sales strategies.
  • Support product launches and marketing campaigns within the territory.
  • Maintain accurate sales forecasts, pipelines, and CRM data.

Administrative & Operational Responsibilities

  • Prepare quotations, tenders, and pricing proposals in line with company guidelines.
  • Ensure timely reporting on sales performance and market feedback.
  • Manage stock levels (where applicable) and ensure efficient order processing.
  • Maintain accurate sales forecasts, pipelines, and CRM data.

Compliance & Governance

  • Ensure all activities comply with regulatory, ethical, and company standards.
  • Adhere to healthcare compliance requirements and tender processes.
  • Maintain product knowledge aligned with regulatory updates and quality standards.


SPECIAL KNOWLEDGE, SKILLS AND DUTIES:

Knowledge:

  • Understanding of endoscopy systems, infection prevention protocols, and medical device applications.
  • Knowledge of hospital procurement processes and tender systems.
  • Basic financial and commercial acumen.

Skills:

  • Strong sales and negotiation skills.
  • Excellent communication and presentation abilities.
  • Clinical aptitude and ability to engage healthcare professionals.
  • Problem-solving and solution-selling capability.
  • Time management and organizational skills.

Duties:

  • Drive sales growth within assigned territory.
  • Deliver clinical and technical support to customers.
  • Maintain strong customer relationships and market presence.
  • Ensure alignment with company strategy and compliance standards.



Requirements

  • Diploma / Degree in Medical Sciences, Nursing, Biomedical Engineering, Sales, or related field or equivalent relevant experience.
  • Relevant clinical or technical certification advantageous.
  • Minimum 3–5 years’ experience in medical device sales or a related healthcare environment.
  • Proven track record in sales, preferably within endoscopy, infection prevention, or capital equipment.
  • Experience working with healthcare professionals in both public and private sectors.
  • Demonstrated ability to meet or exceed sales targets.
  • Strong understanding of healthcare systems, hospital environments, and procurement processes.
  • Ability to travel extensively within assigned territory.
  • Valid driver’s license.


Benefits

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