SALES REPRESENTATIVE GARDEN CENTER

Classification: Nonexempt

Salary Grade/Level/Family/Range: Staff

Reports to: Garden Center Manager/Nursery Manager

JOB DESCRIPTION

Summary/Objective

The sales representative position is responsible for maintaining guest service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all company policy/store standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ensure that each guest receives outstanding guest service by providing a guest friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
2. Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.
3. Assist in floor moves, merchandising, display maintenance and store housekeeping.
4. Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly.
5. Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
6. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
7. Communicate guest requests to management.
8. Maintain all plant material in the retail area, including but not limited to watering, pruning, scouting for insects and disease, etc.
9. Restocking the retail yard with plants out of the wholesale area and communicating with the Nursery Manager and Garden Center Manager on material quantities and future needs.

Competencies

1. Customer/Client Focus.
2. Communication Proficiency.
3. Organizational Skills.
4. Ethical Conduct.

Supervisory Responsibility

This position has no supervisory responsibilities.