Sales Representative (Inside)
Description
WaterMakers Inc. is seeking a driven and relationship-focused Inside Sales Representative to manage and grow revenue from our existing installed base of 685+ systems. This role is centered on converting current customer relationships into a consistent, predictable stream of recurring revenue through proactive engagement, service offerings, and parts sales.
The ideal candidate is highly organized, customer-centric, and skilled at identifying opportunities within established accounts. This is not a cold-calling role, it is about maximizing value from our existing ecosystem.
Company: WaterMakers Inc.
Location: Hybrid – Full-time/ Exempt
Department: Sales
Key Responsibilities
- Own and actively manage the full installed base (685+ systems) to drive engagement and revenue
- Generate recurring revenue through consumables, service plans, and system upgrades
- Build and maintain strong customer relationships with a consistent, proactive follow-up cadence
- Identify and convert upsell and cross-sell opportunities within existing accounts
- Re-engage dormant or underperforming accounts to unlock additional revenue
- Maintain accurate, real-time CRM data for all accounts, activities, and opportunities
- Track pipeline performance and prioritize accounts based on revenue potential
- Collaborate with service and operations teams to align on customer needs and opportunities
Requirements
Qualifications
- 2+ years of inside sales, account management, or customer success experience
- Strong relationship-building and communication skills
- Experience managing existing accounts and driving repeat business
- Highly organized with strong attention to detail
- Proficiency with CRM systems (e.g., NetSuite, Salesforce, HubSpot, or similar)
- Ability to work independently and manage a large portfolio of accounts
Schedule Requirements & Working Conditions
- Monday - Friday
- Full-time, onsite position based at WaterMakers
Benefits (available after 60 days for full-time employees):
- Medical coverage starting as low as $18 bi-weekly
- Supplemental Aflac coverage
- IRA with 3% company match
- Paid Time Off and Holiday Pay
- Pay-for-performance opportunities
- Collaborative, fun, and engaging company culture