Sales Representative
Posted
· Promote
and sell Jamwest’s full range of tours and activities to hotel guests.
· Approach guests in lobbies, lounges, and pool areas to generate interest in Jamwest offerings.
· Set up and manage an attractive and organized sales booth or tour desk at assigned hotels.
· Distribute brochures, flyers, and promotional materials to guests.
· Explain features, highlights, and benefits of each tour/activity clearly and enthusiastically.
· Upsell combo packages and exclusive deals to maximize guest value and increase sales.
· Process bookings through the official Jamwest reservation system or designated process.
· Record guest details and ensure accuracy in all booking information.
· Confirm guest pick-up times and ensure clear communication regarding itineraries.
· Handle on-the-spot inquiries and provide real-time availability updates.
· Maintain a professional appearance and wear Jamwest-branded attire at all times.
· Build and maintain strong relationships with hotel front desk staff and concierge teams.
· Train and educate hotel staff about Jamwest offerings to generate more referrals.
· Follow up with interested guests to close sales or schedule future booking discussions.
· Provide top-tier customer service before, during, and after guest participation.
· Track daily, weekly, and monthly sales figures for internal reporting.
· Report guest feedback, concerns, or complaints to the Sales Manager promptly.
· Monitor competitor offerings in the area to stay informed about market trends.
· Participate in promotional hotel events, resort briefings, and welcome receptions.
· Keep all marketing materials well-stocked and up-to-date at each property.
· Collaborate with marketing team on new promotional strategies or campaigns.
· Approach guests in lobbies, lounges, and pool areas to generate interest in Jamwest offerings.
· Set up and manage an attractive and organized sales booth or tour desk at assigned hotels.
· Distribute brochures, flyers, and promotional materials to guests.
· Explain features, highlights, and benefits of each tour/activity clearly and enthusiastically.
· Upsell combo packages and exclusive deals to maximize guest value and increase sales.
· Process bookings through the official Jamwest reservation system or designated process.
· Record guest details and ensure accuracy in all booking information.
· Confirm guest pick-up times and ensure clear communication regarding itineraries.
· Handle on-the-spot inquiries and provide real-time availability updates.
· Maintain a professional appearance and wear Jamwest-branded attire at all times.
· Build and maintain strong relationships with hotel front desk staff and concierge teams.
· Train and educate hotel staff about Jamwest offerings to generate more referrals.
· Follow up with interested guests to close sales or schedule future booking discussions.
· Provide top-tier customer service before, during, and after guest participation.
· Track daily, weekly, and monthly sales figures for internal reporting.
· Report guest feedback, concerns, or complaints to the Sales Manager promptly.
· Monitor competitor offerings in the area to stay informed about market trends.
· Participate in promotional hotel events, resort briefings, and welcome receptions.
· Keep all marketing materials well-stocked and up-to-date at each property.
· Collaborate with marketing team on new promotional strategies or campaigns.