Sales Representative
Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
Michael & Associates is more than just a law firm—we are transforming the possibilities of criminal defense. Based in Austin, Texas, we have rapidly grown into one of the state’s largest and most sought-after criminal defense firms. Our achievements come from blending bold legal tactics with state-of-the-art technology to achieve exceptional outcomes. And this is only the beginning.
Position Overview: Sales Intake Representative
As a Sales Intake Representative, you will serve as the initial contact for potential clients, offering a warm and knowledgeable introduction to our firm. You will assist clients from their first inquiry through to scheduling a formal consultation with one of our skilled attorneys. Your professionalism, empathy, and effective communication will play a key role in fostering a positive and lasting attorney-client relationship.
What You’ll Do Every Day
- Create Exceptional First Impressions
Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood. - Handle Client Calls with Care
Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team. - Own the Client Journey
Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.
Why Join Us?
This isn’t just another intake role—it’s a chance to join something bigger:
- Be part of a high-impact, fast-paced team that values innovation, efficiency, and client-first thinking.
- Gain hands-on experience in the legal industry with a firm that’s scaling rapidly.
- Play a crucial role in delivering premium legal services to clients during one of the most critical moments in their lives.
- Work in a culture that embraces technology, collaboration, and high performance.
If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.
Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.
Requirements
- We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
- We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
- Earn $7/hour + commission
- Enjoy a permanent work-from-home setup!
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
As published by workable
First name, Last name, Email, Phone, Address, Resume
- To apply for this role, we need to assess your English communication skills — including pronunciation, accent, and intonation. Please follow these simple steps carefully: 1. Go to https://vocaroo.com 2. In a quiet room, record yourself reading the short passage below. 3. When finished, copy the Vocaroo link (URL). 4. Paste the link in the text box provided on the application form. Important: Submitting the recording is required for your application to be reviewed. Applications without a valid Vocaroo link will be automatically disqualified. Recording Script: As the pen fell far to the floor, Amy watched it hit the linoleum. She knew she couldn't have caught that pen if Brian threw it to her from his greasy old hands. But she picked it up and wrote the directions to her house. She cleared her throat, but her words still sounded hoarse. This is the best route. Keep your horse to this path, and you'll be fine. After you cross the creek, be careful of the large roots that come up out of the ground. We'll have a cot set up in the guest house for you.
- Do you have at least 3 years of direct sales experience in a call center environment, where your primary responsibility was generating revenue through outbound or inbound sales? Please note: We are seeking candidates with proven hard sales experience. Experience focused primarily on customer service, account management, retention, or upselling existing customers alone does not meet the requirements for this role. yes / no
- How did you learn about the job vacancy? choose any
- If you were referred, please write the full name of the M&A employee who referred you. If you were not referred, just type N/A. written answer
- Are you amenable to working night shifts and overtime? yes / no
- Do you have the necessary work-from-home equipment, such as a reliable PC or laptop, high-quality headset, and a stable internet connection? Additionally, do you have any backup solutions in place to ensure uninterrupted workflow in case of technical issues? yes / no
- Can you describe your previous experience in a SALES call center environment, including details about the sales accounts you handled? (Your input will be shared with our Hiring Managers, so please ensure you provide a compelling and impactful response avoiding generic answers found in ChatGPT or any other automatic tools). written answer
- Is this your first time applying for this role? Please note that previous candidates who were not selected are kindly asked not to reapply, as they will no longer be considered. yes / no
- How much is your current monthly salary? written answer
- The Sales Intake Representative role offers a base rate of $7 USD per hour plus commission. Does this work for you? yes / no
- Do you consent to the recording of your interview if you advance to the next stage of the selection process? yes / no