Sales Representative
Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
At Michael & Associates, we’re not just another law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we’re just getting started.
About the Role: Sales Intake Representative
As a Sales Intake Representative, you’ll be the first point of contact for prospective clients—serving as the warm, knowledgeable voice that introduces them to our firm. You’ll guide them from their initial outreach through to a formal legal consultation with one of our experienced attorneys. Your empathy, professionalism, and clarity will set the tone for a strong and lasting attorney-client relationship.
What You’ll Do Every Day
- Create Exceptional First Impressions
Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood. - Handle Client Calls with Care
Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team. - Own the Client Journey
Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.
Why Join Us?
Step into a role that’s much more than just intake—become part of a dynamic journey:
- Join a high-impact, fast-moving team where creativity, efficiency, and client-first mindset drive everything we do.
- Get valuable hands-on experience in the thriving legal industry with a rapidly growing firm.
- Make a meaningful difference by delivering exceptional legal services to clients at pivotal moments in their lives.
- Thrive in a culture that champions cutting-edge technology, teamwork, and outstanding performance.
If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.
Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.
Requirements
- We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
- We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
*Please submit a copy of your CV in English.
Benefits
- Competitive Salary (Based on experience)
- Enjoy a permanent work-from-home setup!
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
As published by workable
First name, Last name, Email, Phone, Address, Resume
- To apply for this role, we need to assess your English communication skills — including pronunciation, accent, and intonation. Please follow these simple steps carefully: 1. Go to https://vocaroo.com 2. In a quiet room, record yourself reading the short passage below. 3. When finished, copy the Vocaroo link (URL). 4. Paste the link in the text box provided on the application form. Important: Submitting the recording is required for your application to be reviewed. Applications without a valid Vocaroo link will be automatically disqualified. Recording Script: As the pen fell far to the floor, Amy watched it hit the linoleum. She knew she couldn't have caught that pen if Brian threw it to her from his greasy old hands. But she picked it up and wrote the directions to her house. She cleared her throat, but her words still sounded hoarse. This is the best route. Keep your horse to this path, and you'll be fine. After you cross the creek, be careful of the large roots that come up out of the ground. We'll have a cot set up in the guest house for you.
- Do you have at least 3 years of direct sales experience in a call center environment, where your primary responsibility was generating revenue through outbound or inbound sales? Please note: We are seeking candidates with proven hard sales experience. Experience focused primarily on customer service, account management, retention, or upselling existing customers alone does not meet the requirements for this role. yes / no
- How did you learn about the job vacancy? choose any
- If you were referred, please write the full name of the M&A employee who referred you. If you were not referred, just type N/A.
- Are you available to work any hours Monday through Saturday, from 8 AM to 8 PM Central Time? We will assign a 40-hour shift, but full availability is required. yes / no
- Do you have the necessary work-from-home equipment, such as a reliable PC or laptop, high-quality headset, and a stable internet connection? Additionally, do you have any backup solutions in place to ensure uninterrupted workflow in case of technical issues? yes / no
- How many years of sales experience do you have in a call center setting?
- Can you describe your previous experience in a SALES call center environment, including details about the sales accounts you handled? (Your input will be shared with our Hiring Managers, so please ensure you provide a compelling and impactful response avoiding generic answers found in ChatGPT or any other automatic tools). written answer
- Is this your first time applying for this role? Please note that previous candidates who were not selected are kindly asked not to reapply, as they will no longer be considered. yes / no
- How much is your current monthly salary? written answer
- The Sales Intake Representative role offers a base rate of $7 USD/hour plus a monthly, team-based commission. Does this work for you? yes / no
- Do you consent to the recording of your interview if you advance to the next stage of the selection process? yes / no