Sales Representative 新竹

Job summary:

．Achieve sales objectives (Sales amount, margin, DSO, sales forecast accuracy, new business and projects)
．Build relationships with the end users to understand customer needs in terms of Air Liquide products.
．Coordinate with internal stakeholders to ensure customer’s requirements are met.

Job responsibilities:

．關鍵客戶管理 Key Account Management –
-維繫並深化與 各廠區的合作關係，涵蓋採購、製程、設備、品保與生產單位
Maintain and grow relationships with multiple fabs and departments including Procurement and Planning, Process, Equipment, QA, and Facility
-定期拜訪，協助客戶技術導入、異常回應與商務協調
Conduct regular on-site visits to support technical introduction, issue handling, and commercial alignment

．技術支持與產品導入 Technical Support & Product Introduction
-推動新材料於 製程中的設計導入（Design-In）或量產認證（HVM Qualification）
Drive material design-in and HVM qualification within process flows
-協助進行樣品測試、製程參數優化與跨部門問題解析
Assist with sample testing, process tuning, and cross-functional issue resolution

．年度商務策略與議價管理 Commercial Strategy & Negotiation
-支援年度報價、合約更新與條款協商，提升公司收益
Support annual pricing, contract renewals, and commercial negotiations to maximize value
-根據客戶投片計畫與物料需求預測（FCST），協助供應鏈規劃與交期管理
Coordinate with supply chain teams based on forecasts and production plans

．專案管理與品質溝通 Project Management & Quality Interface
-發生異常事件時，協調內部團隊（品質/GPM/工廠）快速提出RCA與改善計畫
In case of incidents, coordinate internal teams to deliver RCA and improvement plans quickly and transparently

．市場趨勢與需求回饋 Market Trends & Customer Insight
-追蹤新廠建廠進度與技術節點動態
Track fab expansion and technology roadmap
-將客戶未來材料需求與技術痛點帶回內部，協助公司進行產品開發與差異化佈局
Feed customer needs and pain points back to the company to guide product development and differentiation strategy.