Sales/Service Manager

We are seeking for a dynamic, results-driven Sales/Service Manager to spearhead our client acquisition and service excellence initiatives.

Job responsibilities:

Define and execute the company's sales strategy in alignment with business goals.
Lead B2B sales efforts, including project-based and solution-based selling.
Analyze market trends, competitor movements, and customer feedback to refine the sales approach.
Set clear sales targets, and KPIs.
Identify and purse new business opportunities in the hospitality, F&B, retail, and commercial sectors.
Maintain relationships with key accounts, project consultants, and procurement decision-makers.
Build, lead, and mentor sales and service team.
Conduct regular performance reviews, coaching, and training sessions.

Requirements:

Bachelor's degree or Diploma in Business Administration, Marketing, Mechanical/Electrical Engineering, F&B, or a related field.
At least 3-5 years of proven experience in a dual sales and service management role, preferably within commercial equipment, industrial B2B sales, or technical services.
Strong track record of leading, training, and motivating cross-functional teams (sales reps and technical service personnel).
Have a great understanding of sales pipeline management, technical service workflows, and contract negotiation.
Excellent clear communication with exceptional interpersonal skills.
Ability to resolve client issues diplomatically under pressure.
High initiative with analytical mindset, and a proactive approach toward meeting revenue goals, and service excellence.

We offer the competitive salary package based on experience.

See also