SALES SERVICE REP
- Provide wow-worthy customer service, on each and every call. Become the subject matter expert on our custom orthotics and ancillary products. ·
- Maintain detailed data on our valued customers (our Chiropractors, our Physical Therapists) accuracy is paramount!
- Demonstrate a commitment to one-call resolution our Sales & Service team is always learning, always training. This commitment to product and service knowledge is the key to your, and our companys, success.
- Field calls expeditiously and efficiently. We cant keep our customers waiting.
- Consult, consult, and consult some more. Listen first, then recommend products and services that will benefit our doctors customers and businesses.
- Rise, stretch (and shine) and repeat. There is always an opportunity to upsell, to dig in and learn more from a call. We love tenacity, can you tell? ·
- Remember the details our Sales & Service agents are diligent in their follow through and in their attention to detail. Billing issues, technical issues, unresolved inquiries, etc. Theyre all important and they all get your full (and timely) attention.