Sales & Service Representative
Posted Updated
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Job Summary and Objective:
The Sales & Service Representative (StarGard) will assist the StarGard GPS Sales Department. This role will consist of supporting existing dealer relationships, launching new dealerships, as well as maintaining support for Agency partners and their teams. Candidates must reside within the Kansas or Texas territories and this role will require travel on an average of 7-10 business days per month. We are a rapidly growing business and looking for a career focused individual that would like to create a career in the automotive space.
Essential Job Duties & Responsibilities:
• Conducts New Dealer Launches (may require travel depending on location)
• Provides post Launch Support & Training
• Provides Service & Support for Dealers & Sales Department
• Assists with Project Management
• Shadows Zoom Presentations/Sales Trainings for Dealers
• Assists with Travel Coordination for Launches & Training Schedules
• Communicates Schedule and Dealer Visit Recap to Management
• Monitors Dealer Performance and KPI’s for Dealer Health/Production
• Support Account Reps for Dealers that are assigned as Managed Dealerships thru Agent Partners
• Makes Sales Calls for New Dealers and Opportunities in Designated Territory
• Provides post Launch Support & Training
• Provides Service & Support for Dealers & Sales Department
• Assists with Project Management
• Shadows Zoom Presentations/Sales Trainings for Dealers
• Assists with Travel Coordination for Launches & Training Schedules
• Communicates Schedule and Dealer Visit Recap to Management
• Monitors Dealer Performance and KPI’s for Dealer Health/Production
• Support Account Reps for Dealers that are assigned as Managed Dealerships thru Agent Partners
• Makes Sales Calls for New Dealers and Opportunities in Designated Territory
Education & Experience Required:
• High-School Diploma
• Car Dealer Experience in a sales or sales support capacity is a PLUS
• Ability to maintain an upbeat, positive, friendly attitude and effectively communicate with diverse audiences
• Strong computer skills
• Process-driven
• Must be able to travel
• Car Dealer Experience in a sales or sales support capacity is a PLUS
• Ability to maintain an upbeat, positive, friendly attitude and effectively communicate with diverse audiences
• Strong computer skills
• Process-driven
• Must be able to travel
Work Environment and Physical Requirements:
• Vision acuity is required to include close vision, color vision, distant vision, and the ability to adjust focus
• Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
• Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds
• Ability to frequently sit for extended periods of time
• Ability to hear and talk, both in person and by phone
• Ability to spend extended hours in front of a computer screen
• Ability to drive and travel
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Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
As published by lever · 19 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Portfolio/video resume URL, Other website
Short answers (6)
- What is your target compensation (salary and bonus)?
- Where do you reside (city & state)?
- Please briefly describe any experience you have working with automotive dealerships, dealer groups, or automotive products/services.
- Tell me about your experience launching, onboarding, or implementing a new product, service, or program for customers.
- Describe your experience tracking performance metrics, KPIs, production results, or account health measures.
- Why are you interested in building a career in the automotive industry and dealership support environment?
Pick from a list (12)
- As part of any recruiting and hiring process, Protective collects and processes personal information relating to job applicants. The Company is committed to being transparent about how it collects and uses that information and to meeting its information protection obligations. In the recruitment and hiring process the “personal information” we collect includes: General Identifying and Contact Information (e.g., name, mailing address, phone number, email address), Employment History Information, Education History Information. Please be aware that the personal information you provide during the application process may be shared internally with employees of Protective as well as our designated third-party vendors for the purposes of the recruitment and hiring process, including contacting you regarding your application and assessing your qualifications for job openings with Protective. California applicants should review the state-specific notice provided in accordance with the California Privacy Rights Act. By clicking “Consent” below you understand and freely give your consent to Protective and our designated third-party vendors collecting and processing your personal information relating to your potential employment with Protective. Applicant Notice - California: As part of Protective’s commitment to transparency related to personal information, and in order to comply with the California Privacy Rights Act (“CPRA”), we are providing you with this disclosure regarding the categories of personal information we may collect from you and the purposes for which that information may be used. Information We Collect: In the recruitment and hiring process the categories of “personal information” we collect include: General Identifying and Contact Information (e.g., name, mailing address, phone number, email address), Employment History Information, Education History Information. Use of Personal Information: The personal information we collect during the application process is used to assess your qualifications for the purposes of the recruitment and hiring process, including contacting your regarding your application and assessing your qualifications for job openings with Protective. The personal information you provide will not be “sold to” or “shared with” a third-party as those terms are defined by the CPRA. The Company will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice. Retention of Information: Each of the categories of information you provide are subject to our internal policies on retaining employee and applicant information. These policies are based on applicable legal retention requirements for retaining personal information of applicants and/or employees. As part of our internal policies, we have a process in place to determine when this information is no longer needed and can be disposed of in a secure manner. Additional Information: For more information on your rights under the CPRA, please see the Company’s California Privacy Rights Act Policy. optional
- Are you legally authorized to work in the United States?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)?
- Have you ever been employed with Protective or one of its affiliates?
- How did you hear about this opportunity? optional
- Do you have a distraction free workspace and consistent access to internet with speeds of 10 Mbps for downloads and 5-10 Mbps for uploads? (you can check it here https://www.att.com/support/speedtest/) optional
- Do you currently reside in Kansas or Texas?
- This position requires travel approximately 7-10 business days per month. Are you able and willing to meet this travel requirement?
- Have you provided sales support, training, onboarding, or account support to customers, dealers, or business partners?
- Do you have experience making outbound sales calls, prospecting for new business, or identifying sales opportunities?
- Have you conducted virtual or in-person trainings, presentations, or demonstrations for customers, clients, or business partners?
- Are you comfortable using Microsoft Office, CRMs, Zoom/virtual meeting platforms, and other business technology tools on a daily basis?
Written answers (1)
- Do you have any family members who are employed with Protective?