Sales Specialist - Furniture Sales Concierge Admin

Pay Range: $51,426 – 63,768 annually
Job Description: Your Piece of the Puzzle

As NFM’s Sales Specialist you will manage the virtual and pre-set in-store sales appointments for your assigned region. You will pre-qualify customers on what products and services they need; then coordinate with sales staff and/or other departments to meet customer needs. You’ll offer products or services that would optimize the customer’s experience.

Job Duties: A Day in the Life

Unravel: Coordinate with multiple departments for customers who wish purchases multiple products
Support: Analyze missed sales opportunities and provide feedback to appropriate department
Connect: Provide concierge service and overview on products for walk-in and virtual appointment customers
Be the Expert: Manage the concierge program for assigned region

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

High school diploma/G.E.D. preferred
2-4 years sales or customer service experience
2 years administrative experience
Proficient in Microsoft Office Suite
Ability to create and maintain calendars
Highly organized and have the ability to prioritize tasks
Ability to manage multiple projects and meet project deadlines
Excellent written and verbal communication skills
Leadership experience preferred
English/Spanish bilingual speakers preferred
Ability to work nights, weekends and/or early morning hours based on business needs
Pre-employment screening includes, but isn’t limited to, criminal background check