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HELLA

Sales Specialist (German)

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Controlling, monitoring and improving of the whole logistics chain for individual special original equipment parts with the aim of maximizing availability and customer service as well as minimizing logistic costs; Monitoring, controlling and clearing of incoming EDI-demands with customer, processing scheduling agreements, deliveries, invoicing, returns, claims, credit and debit notes; Manual order and forecast processing form web-portal, e-mail; Processing of short term order requests from customers via phone, e-mail and web-portal over the complete supply chain; Managing of escalation process from operational level to key account manager over factory management up to head of sales and global head of production; Planning and releasing of customer shipments under consideration of transport costs, delivery times and shipment priorities;

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