Sales Specialist
About the Client
Our client is a leading freight forwarding and logistics company, providing reliable import, export, and supply chain solutions to a diverse portfolio of local and international clients. They are seeking a results-driven Freight Forwarding Sales Executive to expand their customer base, drive business growth, and build long-term client relationships.
Job Title
Freight Forwarding Sales Executive
Job Summary
Our client is looking for a motivated and customer-focused Freight Forwarding Sales Executive with strong industry knowledge to identify new business opportunities and grow the company's client portfolio. The successful candidate will manage the full sales cycle, from prospecting and quotation preparation to account onboarding, while collaborating closely with the Operations team to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities
- Identify, develop, and secure new business opportunities within the freight forwarding and logistics sector.
- Manage the complete sales cycle, from prospecting and lead generation to closing new business.
- Prepare competitive quotations and present logistics solutions tailored to client requirements.
- Negotiate pricing and commercial terms to maximize business opportunities.
- Onboard new customers and ensure a smooth transition to the operations team.
- Build and maintain strong relationships with existing and prospective clients.
- Respond to customer inquiries and coordinate with internal departments to resolve service-related issues.
- Monitor market trends, competitor activities, pricing, and industry regulations.
- Collaborate closely with the Operations team to manage RFQs and ensure efficient shipment execution.
- Follow up on customer shipments and provide timely updates to clients.
- Achieve individual sales targets and contribute to overall business growth.
- Prepare regular sales reports, forecasts, and pipeline updates for management.
Qualifications
Education
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
Experience
- 2–5 years of experience in freight forwarding sales or a similar business development role.
- Previous experience in both import and export freight sales is considered a strong advantage.
Required Skills
- Strong knowledge of the freight forwarding and logistics industry.
- Excellent sales, negotiation, and business development skills.
- Strong communication and relationship-building abilities.
- Customer-focused mindset with excellent problem-solving skills.
- Strong decision-making and analytical abilities.
- Ability to thrive in a fast-paced, target-driven environment.
- High level of professionalism, integrity, and business judgment.
- Adaptability, resilience, and the ability to work independently.
- Proficiency in English, both written and spoken.
Job Details
- Employment Type: Full-time
- Industry: Freight Forwarding & Logistics
- Experience Level: Mid-Level (2–5 years)
- Work Mode: On-site (Based on Business Requirements)