Sales Supervisor

Department: Sales

Sector: Sales and Distribution of Adhesive Products

Reports to: Senior Management

• Job Summary

Oversee a team of sales representatives and manage their daily activities, working towards achieving sales objectives and expanding the customer base while increasing the market presence of the company's products. You will also monitor team performance, develop representatives' skills, strengthen client relationships, and prepare regular reports for management, while being ready to take on the responsibilities of a Sales Manager based on performance and achieved results.

• Responsibilities

1. Direct supervision of sales representatives and allocation of tasks and sales territories.
2. Develop daily and weekly visit plans and monitor their execution.
3. Track achievement of monthly, quarterly, and annual sales targets.
4. Enhance the customer network and increase sales in retail outlets, pharmacies, and distributors.
5. Build strong professional relationships with clients and retain existing customers while attracting new ones.
6. Monitor requests, sales, collections, and documentation in coordination with the finance department.
7. Oversee inventory and ensure product availability in coordination with management to meet customer needs.
8. Ensure compliance of representatives with established prices, discount policies, and sales proposals.
9. Prepare regular reports on sales performance, team performance, new clients, and sales opportunities.
10. Train representatives and develop their skills in sales, negotiation, customer service, and product knowledge.
11. Monitor competitor performance, pricing, market movements, and provide recommendations to management.
12. Address customer complaints and sales issues and work on resolving them in coordination with relevant departments.
13. Propose initiatives to increase sales, improve distribution, and enhance team efficiency.
14. Assume additional responsibilities in planning and managing the sales team as a preparation for promotion to Sales Manager.

Skills

Requirements and Qualifications

1. Minimum 5 years of experience in sales, preferably in the adhesive products, retail, or cosmetics sectors, with experience in wholesale sales and client account management.
2. Previous experience in supervising sales representatives or leading a sales team.
3. Proven track record in achieving sales targets and developing a customer base.
4. Strong leadership, communication, negotiation, and persuasion skills.
5. Ability to prepare sales plans, analyze results, and performance metrics.
6. Proficient in Microsoft Excel and CRM or ERP systems.
7. Ability to monitor collections, receivables, and key accounts.
8. Ability to work in the field and visit clients, accompanying sales representatives as needed.
9. Excellent organizational skills and decision-making abilities to solve problems.
10. Adherence to company policies and professional ethics in the workplace.