Sales Supervisor

Main Responsibilities

2.1- Sales

* Achieve your territory target set by management according to actual potential and market share from the country target.

2.2- Promotion

· Ensure implementation of products' strategies and actions set by the marketing department.

· Adhere to and make sure that your Sales Reps. adhere to the Company’s ethics of promotion.

2.3- Responsibilities towards your customers

· Build up and maintain contacts with the leaders and key customers in your area (territory).

· Ensure customers' needs satisfaction.

2.4- Responsibilities towards your associates

· Coaching the performance of your Sales Reps. to achieve continuous improvement.

· On-the-job training of Med. Rep.

· Managing the daily activities of Sales Reps. to ensure optimum productivity

according to company standards.

· Optimum distribution of Sales Reps. according to each brick's potential, with redistribution when needed in coordination with your Area Manager.

· Allocation of sales targets to Sales Reps. according to the potential of each brick in coordination with your Area Manager.

· Identify the training needs of your Sales Reps. and request suitable training when you cannot offer it.

· Build a team spirit among your Sales Reps.

· Participate in recruiting new Sales Reps. for your area.

· Act as an example for your Sales Reps.

· Solve and/or defend your Sales Reps. problems & needs.

· Transmit and explain company policies. Information, and strategies to Sales Reps.

· Motivate your team members to get the maximum productivity

· Fairly distribute the promotional materials among the Sales Reps.

2.5- Marketing Intelligence

· Identify opportunities and threats in your area in collaboration with your Med.

Reps.

· Collect information on market trends and changes in your territory.

· Observe and report the performance and activities of competitors.

· Record market and patient dynamics, economics, and demographics

2.6- Cost-Benefit awareness

· Develop and teach your Sales Reps proper judgment on cost-benefit matters for

all activities and materials, e.g., group meetings, gifts, gimmicks, samples, services, number of visits, etc. for maximum return on investment.

2.7- Planning

· Formulate a semester plan to achieve your target

· Design a detailed quarterly plan to be implemented in your territory

· Supervise your team members to ensure they set monthly plans for their daily activities

2.8- Reporting

2.8.1- Report main activities and important feedback of your Sales Reps. and

yourself to your Area Manager with a cc to concerned persons whenever valid

monthly and when needed.

2.8.2- The following aspects of the work need to be reported:-

· Daily personal field visits (number, places, objectives, outcome..)

· Special activities in the market, e.g., group meetings.

· Effective competitors' activities.

· Travelling

· Opportunities and important threats in your territory.

· Customer acceptance or other comments on our product strategies.

· Extraordinary performance of any Med. Rep.

· Below-standard performance of any Med. Rep.

2.9- Tasks

· Ensure achieving the requested number of daily visits and requested coverage of

targeted customers by you and your Med. Rep. according to company standards.

· Daily visits with your Sales Reps. in the field in the morning and evening for continued

coaching.

· Continuously improve your knowledge and skills.

· Monthly and weekly planning of your activities for optimum results and

following these plans.

· Personal visits to key customers to build and maintain strong business

relationships and support Sales Reps. activities.

· Organize regular meetings with your Sales Reps.

· Coordination between your team and the sales Rep.

2.10 – Communication

Internally:

· Your direct boss, your team members, the sales team of your area/territory, the concerned product managers

· After consulting your direct boss: the zone manager, the general manager, and any colleague in the organization needed to solve a problem or help you or your team do your jobs

Externally:

· All customers in your area

· Distributors' branches in your area

2.11 – Distributors' stock level

Make sure that our goods stock levels at the distributors' branches in his territory match the needs of our promotion team, as requested by the Med.

Reps. to avoid stock ruptures and/or overstocking

2.12- Performance Standards

* Appraised regularly according to the appraisal forms applied by the company

(Quarterly and coaching forms).