Sales Support Admin

Own and coordinate the full hardware delivery process, including logistical arrangements, delivery scheduling, and follow-up to ensure prompt delivery to customers.

• Generate delivery orders for daily deliveries and ensure all delivery documentation is accurate, complete, and issued on time.

• Liaise with internal teams, courier partners, and relevant stakeholders to support smooth delivery execution and resolve delivery-related matters where required.

• Validate and check monthly courier invoices to support Sales Support team and Finance in invoice validation, cost tracking, and payment processing.

• Maintain accurate and timely data entry in CRM, ensuring mobile contracts, work orders, delivery records,

customer information, and related logistics updates are properly recorded and kept up to date.

• Support the digitisation of past paper records by scanning, organising, and maintaining electronic records for easier retrieval and improved record management.

• Take ownership of CRM logistics and delivery-related system process issues with relevant team to ensure data accuracy, and operational visibility.

• Scan equipment barcodes and update inventory records to support accurate asset tracking, stock accountability, and delivery fulfilment.

• Perform general administrative duties to Sales support team as required to support day-to-day service delivery, logistics operations, and team coordination.

• Carry out ad hoc tasks and assignments as directed by the Manager.

Job Requirements:
• Prior experience in logistics coordination, delivery administration, sales support, operations support, or a

similar administrative role is preferred.

• Strong attention to detail with the ability to maintain accurate records, delivery documentation, invoice information, and system updates.

• Good organisational and time management skills, with the ability to manage daily delivery activities, multiple requests, and recurring administrative tasks.

• Comfortable working with CRM systems, inventory records, barcode scanning processes.

• Good efficiency with Microsoft Office applications.

• Good communication and coordination skills to work effectively with internal teams, courier partners, Finance, Sales Support, and other stakeholders.

• Proactive and process-oriented mindset, with willingness to support system improvements and operational

efficiency initiatives.