SALES SUPPORT ASSISTANT

Open 56d

Sales Support Assistant

Responsibilities

Assist the sales team in preparing accurate quotations, proposals, and sales documents to support customer acquisition
Follow up on customer inquiries and sales opportunities to maintain engagement and drive sales growth
Coordinate with customers to confirm order details and resolve issues promptly
Maintain and update customer records to ensure accurate sales follow-up and data integrity
Process customer orders accurately and efficiently to meet customer requirements
Coordinate with operations and logistics teams to ensure timely order fulfillment and delivery
Monitor order status and provide regular updates to customers and sales coordinators to manage expectations
Prepare sales follow-up reports to track performance and support decision-making
Maintain organized filing systems and documentation related to sales activities for easy retrieval and compliance

Required competencies and certifications

Proficient in Microsoft Office Suite and ERP systems to manage sales and order processing tasks effectively
Strong command of IT tools and shipping software to support sales and logistics coordination
Ability to work precisely and meet objectives and deadlines in a fast-paced environment
Fluent in English to communicate clearly with international customers and internal teams

Preferred competencies and qualifications

Experience serving marine customers for 6 months to 1 year to understand industry-specific needs and customer expectations
Additional language skills to enhance communication with diverse international clients

See also