Sales Support Coordinator ( 1 year Contract) $3500-$4000
Mode: 1 year contract
Monday to Friday 830am to 530pm
Ang Mo Kio
Job Responsibilities:
- Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management
- Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues
- Build and maintain strong relationships with customers, internal departments and senior management
- Maintain accurate and detailed documentation including customer reports and operational records
- Ensure compliance with company and customer policies, quality standards and regulatory requirements
Job Requirements
- With relevant working experience in sales coordination, customer service, sales support, order fulfilment or customer support role
- Experience in machinery, equipment or technical service industry will be an added advantage
- Able to work after office hours when required for urgent customer support
Ho Ming Jie (Edmund) Reg No: R1987094
The Supreme HR Advisory Pte Ltd EA No: 14C7279