Sales Support & Customer Service Executive
Job Summary
Join our growing team as a Sales Support & Customer Service Executive, providing administrative and sales support, preparing quotations, handling customer enquiries, and maintaining strong customer relationships to deliver excellent service.
Responsibilities
- Provide administrative and sales support to the sales team to facilitate smooth operations
- Prepare accurate quotations and related documentation to support sales processes
- Maintain showroom
- Answer all incoming calls, meet & greet all clients & visitors to showroom
- Respond promptly to call-in customer enquiries and follow up on orders to ensure customer satisfaction
- Maintain strong relationships with customers by delivering excellent service and timely communication
- Organize tasks efficiently, manage multiple priorities, and pay close attention to details to support team goals
- Use Microsoft Office applications proficiently to prepare documents and reports
- Demonstrate a positive attitude, cheerful personality, and willingness to learn to contribute to a collaborative work environment
Preferred competencies and qualifications
- Prior experience in sales support and/or customer service to enhance job performance
Other Information
Benefits
- 5 days work week
- Weekends and public holidays off
- Attractive salary package
- On-the-job training provided
- Central work location