Sales Support Executive - Club by Meliá

About the role

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Sales Support Executive - Club by Meliá 📍 [PALMA DE MALLORCA]

We are looking for a Sales Support Executive to join the team and support the commercial strategy of Club by Meliá in Spain, ensuring the correct planning and execution of initiatives, events, activations, and materials to support the sales teams.

The position will have a cross-functional and very dynamic role, acting as a point of connection between the Sales, Marketing, hotel, agency, supplier, and external partner teams.

We are looking for an organized, proactive, solution-oriented, and results-driven person with the ability to manage different projects simultaneously and ensure their execution on time, within budget, and to the required quality.

What you'll do

• Support the sales teams in planning and executing initiatives aimed at generating leads and sales.
• Coordinate the needs of the Sales teams with Marketing, hotels, and other internal teams.
• Prepare and coordinate the materials and resources needed for commercial activities.
• Support the identification, coordination, and follow-up of local partnerships and collaborations.
• Coordinate with the hotels the needs related to events, activations, materials, and commercial actions.
• Ensure smooth communication between the different stakeholders and track commitments and deliverables.
• Coordinate and execute local marketing campaigns and sales support initiatives.
• Coordinate the production and distribution of marketing, communication, and branding materials.
• Ensure the correct application of brand guidelines.
• Coordinate with marketing, advertising, communication agencies, and other external partners.
• Monitor the results and KPIs of the different initiatives.
• Identify opportunities for improvement and propose new actions to support the commercial strategy.
• Plan and coordinate events, brand activations, trade fairs, roadshows, and other commercial initiatives in Spain.
• Manage the logistics of events: spaces, suppliers, materials, timings, guests, and operational needs.
• Coordinate the management of guests and leads generated during the different actions.
• Ensure that the execution of events is aligned with commercial and brand objectives.
• Coordinate with hotels and sales teams on all necessary aspects to ensure correct execution.
• Coordinate the production of graphic materials, point-of-sale displays, merchandise, signage, and other sales support materials.
• Request and manage budgets with suppliers.
• Coordinate orders, production, and deliveries.
• Track deadlines and ensure compliance with established timings.
• Supervise the quality of materials and services contracted.
• Maintain a smooth relationship with suppliers, agencies, and external partners.
• Manage multiple projects simultaneously, establishing priorities and following up on deadlines.
• Develop and maintain schedules and action plans.
• Coordinate projects with internal teams and external suppliers.
• Track budgets, costs, and orders.
• Manage documentation related to purchases, suppliers, and projects.
• Ensure compliance with deadlines and quality standards.
• Prepare periodic reporting on activity, results, and main KPIs.

What we're looking for

• Microsoft 365, especially Excel, PowerPoint, Word, and Outlook.
• Experience with CRM, preferably Salesforce. Experience with HubSpot or other CRMs will be valued.
• Lead capture and management/form tools, such as Microsoft Forms, Typeform, Zoho, or similar.
• Project planning and management tools.

Nice to have

• Travel & Leisure
• Hospitality / Hotels
• Membership Clubs
• Luxury Lifestyle
• Tourism and Experiences
• Marketing and Advertising Agencies
• Communication and PR
• Events and brand activations
• Premium retail

Education & certifications

• Marketing
• Advertising and Public Relations.
• Communication
• Tourism
• Hospitality Management
• Event Organization
• Business and Marketing
• Other related degrees.

Languages

• Fluent Spanish and English, both spoken and written.
• Ability to interact effectively with internal teams, suppliers, agencies, and strategic partners in both languages.

What you'll get

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

About the company & team

We are one of the leading Spanish hotel chains, with more than 350 hotels in 40+ countries and 8+ brands (Gran Meliá, ME by Meliá, Paradisus, Meliá, INNSiDE, Sol, The Meliá Collection, ZEL, among others). We operate with a global reach and sustained growth in Europe, Latin America, and the Caribbean. With a workforce of 46,000 professionals, Meliá is in full growth mode with new openings each year and a focus on premium and luxury segments.

Club by Meliá is the team that markets Meliá's premium vacation program/membership: it offers travel flexibility throughout the year and exclusive benefits for its members, with different membership levels (Infinite Blue, Red and Black). You will help your clients vacation more, better, and under better conditions.

Being part of Club by Meliá means joining a global company passionate about hospitality, service excellence, and lasting relationships with our customers.

Experience

• 3-5 years of experience in Sales Support, Marketing, Trade Marketing, Events, Brand Activation, Sales Operations, or similar positions.
• Experience in managing projects, events, suppliers, and material production.
• Experience working with different teams and stakeholders.
• Ability to manage different projects simultaneously and work with demanding deadlines.

Key Competencies

• Organisation and planning skills
• Proactivity and autonomy
• Results-oriented mindset.
• Attention to detail
• Multiple project management ability
• Communication and coordination
• Negotiation skills
• Internal customer orientation
• Problem solving.
• Adaptability and ability to work in dynamic environments

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

If you want to be "Very Inspiring People",